DOCUMENT:Q219357  16-MAY-2002  [winnt]
TITLE   :1500 MS Delay in Secondary WINS Query After Primary WINS Query
PRODUCT :Microsoft Windows NT
PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
OPER/SYS:
KEYWORDS:kberrmsg kbnetwork kbWinNT400sp5fix

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The information in this article applies to:

 - Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
 - Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
 - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4 
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SYMPTOMS
========

When your computer requests a Microsoft Windows Internet Name Service (WINS)
name lookup, the primary WINS server may return the following error message:

   Name does not exist

A duplicate query is then sent to the secondary WINS server. However, a delay of
1500 ms may occur after both the first and second query using the configured
default in the NameSrvQueryTimeout value in the Windows NT registry. In this
case, the delay is unnecessary.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/Windows/ServicePacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT version 4.0 Service Pack 5.

MORE INFORMATION
================

For additional information about WINS timeout values, please see the following
article in the Microsoft Knowledge Base:

   Q120642 TCP/IP and NBT Configuration Parameters for Windows 2000 or Windows
   NT

Additional query words:

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Keywords          : kberrmsg kbnetwork kbWinNT400sp5fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400
Version           : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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