DOCUMENT:Q222161 10-AUG-2001 [winnt] TITLE :Program File with Duplicate Name Prevents Service from Starting PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 - Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start your Windows NT-based computer, a service may not start. CAUSE ===== This behavior can occur if a program file in the %SystemRoot% folder has the same name as a Windows NT service that is located in the %SystemRoot%\System32 folder. When this occurs, the program in the %SystemRoot% folder is started instead of the service with the same name. RESOLUTION ========== To resolve this behavior, move the file whose name is the same as the service that should start to another folder. STATUS ====== This behavior is by design. MORE INFORMATION ================ All users who are authorized to log on locally to a Windows NT-based computer have write access to the %SystemRoot% folder and can cause this issue to occur by placing a file in the %SystemRoot folder. To minimize the risk of this issue, you may want to implement stringent security guidelines on your computers running Windows NT. For additional information about Windows NT security, please visit the following Microsoft Web site: http://www.microsoft.com/security/default.asp Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400 Version : winnt:4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4 Hardware : ALPHA x86 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.