DOCUMENT:Q223450 11-JUN-2002 [winnt] TITLE :TCP Initial Retransmission Timer Adjustment Added to Windows NT PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbWinNT4sp6fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== When you establish TCP connections between computers across high-delay networks, connection requests and data may be retransmitted unnecessarily. This can result in extra congestion and slow response. CAUSE ===== The initial TCP retransmission timer was hard-coded to three seconds. RESOLUTION ========== Windows NT Server or Workstation 4.0 ------------------------------------ To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to: - http://www.microsoft.com/Windows/ServicePacks/ -or- - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. A new registry parameter has been added to TCP to allow the initial retransmission timer to be adjusted. This parameter may be useful for high-delay networks, where the round-trip time often exceeds three seconds. This parameter controls the retransmission time-out of the initial TCP connection request (SYN) and of the first data sent on a connection. It is a global value, which applies to all interfaces in the computer. To adjust the InitialRtt parameter, perform the following steps: 1. Start Registry Editor (Regedt32.exe). 2. Locate the following key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters 3. On the Edit menu, click Add Value, and then add the following registry value: Value Name: InitialRtt Data Type: REG_DWORD Value: 5000 decimal (for example, to set it to 5 seconds) Valid Range: 0-65535 (decimal) Default: 0xBB8 (3000 decimal) Description: This parameter controls the initial retransmission timeout used by TCP on each new connection. It applies to the connection request (SYN) and to the first data segment(s) sent on each connection. 4. Quit Registry Editor. 5. Restart the computer. Windows NT Server 4.0, Terminal Server Edition ---------------------------------------------- To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6. MORE INFORMATION ================ Care should be used when adjusting this value. Setting it to large values will dramatically increase the amount of time that it takes for a TCP connection attempt to fail, if the target IP address does not exist. For instance, the default value is 3,000, or 3 seconds. By default, a connection request is retried 2 times. The total time-out is (3+6+12) seconds, or 21 seconds. If this registry value is set to 6,000 (6 seconds), the total timeout will be (6+12+24) seconds, or 42 seconds. During this time, an application can appear to stop responding (hang). Additional query words: 4.00 ====================================================================== Keywords : kbWinNT4sp6fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.