DOCUMENT:Q225333  16-MAY-2002  [winnt]
TITLE   :FIX: Clussvc.exe Hits 100% CPU Utilization Doing Group Failover
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbClustServSearch kbClustServ100bug kbClustServ100fix kbOSWinNT400 kbWinNT4sp6fix kbGrp

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The information in this article applies to:

 - Microsoft Cluster Server, included with:
    - Microsoft Windows NT Server version 4.0 
    - Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When failing over certain cluster resource groups, Clussvc.exe may consume 100
percent of the CPU time for an extended period of time, which starves the
resource monitors of CPU time. As a result, resources in the group may not
failover properly. This bug is present up through Windows NT 4.0 Service Pack 5
(SP5).

RESOLUTION
==========

Windows NT Server or Workstation 4.0
------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the
individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/Windows/ServicePacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

Additional query words: hotfix hot fix qfe quick engineering patch bug cluster server mscs

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Keywords          : kbClustServSearch kbClustServ100bug kbClustServ100fix kbOSWinNT400 kbWinNT4sp6fix kbGrpDSPlatform 
Technology        : kbAudDeveloper kbClustServSearch
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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