DOCUMENT:Q225335  10-AUG-2001  [winnt]
TITLE   :Toshiba Laptop APM Software May Not Function with SP4
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0 SP4
OPER/SYS:
KEYWORDS:kbhw kbHardware

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 SP4 
-------------------------------------------------------------------------------

SUMMARY
=======

The Advanced Power Management (APM) software on Toshiba laptop computers may not
function correctly after you apply Windows NT 4.0 Service Pack 4 (SP4). Toshiba
is not currently supporting SP4, but is working on creating updated drivers.
Please contact Toshiba for information about the status of these updated
drivers.

For additional information, visit the Toshiba Web site at:

   http://www.tais.com

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

MORE INFORMATION
================

Specific APM issues you may encounter include:

 - Clicking Shut Down may not turn the computer off.

 - The Suspend command may be missing from the Start menu.


Additional query words: shutdown

======================================================================
Keywords          : kbhw kbHardware 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search
Version           : winnt:4.0 SP4
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.