DOCUMENT:Q231330 11-DEC-2001 [winnt] TITLE :IBM Client Access Causes STOP 0x0000001e PRODUCT :Microsoft Windows NT PROD/VER::4.0; winnt:4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Base Terminal Server, version 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run IBM AS/400 Client Access on your computer, you may receive the following blue screen error message: STOP 0000001e : c0000005 eb063e87 00000000 00000010 KMODE_EXCEPTION_NOT_HANDLED NOTE: The parameters may vary depending on the configuration of the computer. CAUSE ===== This problem can occur if you have installed the following AS/400 Client Access kernel mode driver: CwbRdr.sys Wed Feb 26 20:16:40 1997 RESOLUTION ========== To resolve this issue, download and install the latest build of the AS/400 Client Access service packs (July 1997 and later.) The service pack for this product can be downloaded from the following Ftp site: ftp://ftp.software.ibm.com/as400/products/clientaccess/win32/v3r1m2/servicepack/sf52313/sf52313.exe The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 0x1e ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbAudDeveloper kbWBTSearch kbWBTServ400 Version : :4.0; winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.