DOCUMENT:Q231462  08-MAY-2002  [iis]
TITLE   :IIS 3.0 Remote Computer May Fail after Applying Service Pack 4
PRODUCT :Internet Information Server
PROD/VER:winnt:3.0,4.0
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Internet Information Server versions 3.0, 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When a computer running IIS 4.0 is configured to remotely administer a computer
running IIS 3.0 from the IIS 4.0 MMC (as described in Q183736), the
configuration may fail and the ability to remotely administer the remote IIS 3.0
computer may be lost after applying Windows NT Service Pack 4.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   5/3/99    1:13PM               128kb   Infocomm.dll  x86
   5/3/99    1:13PM               15kb    Infoadmn.dll  x86
   5/5/99    9:13PM               219kb   Infocomm.dll  alpha
   5/5/99    9:14PM               23kb    Infoadmn.dll  alpha

Note: Apply the above files to the IIS 3.0 computer.



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 SP 4.

Additional query words: 4.00

======================================================================
Keywords          :  
Technology        : kbiisSearch kbiis400 kbiis300
Version           : winnt:3.0,4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.