DOCUMENT:Q231944  16-MAY-2002  [winnt]
TITLE   :NumLock Key State Is Not Saved When You Log Off
PRODUCT :Microsoft Windows NT
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kbWinNT4sp6fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you log off a computer (and you are not logged on as an administrator), the
state of the NumLock key on your keyboard is not saved.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/Windows/ServicePacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

This behavior is by design in Windows NT 4.0 Terminal Server Edition, Windows
2000 Server, and Windows 2000 Advanced Server running Terminal Services.


MORE INFORMATION
================

This problem was originally addressed in Microsoft Windows NT 3.5, but
resurfaced in Windows NT 4.0. For additional information, click the article
number below to view the article in the Microsoft Knowledge Base:

   Q123498 NumLock Key State Not Saved When Logging Off

   Q217884 NUMLOCK Setting Reset After Logging off Terminal Server

Additional query words:

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Keywords          : kbWinNT4sp6fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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Copyright Microsoft Corporation 2002.