DOCUMENT:Q233349  16-MAY-2002  [winnt]
TITLE   :Cluster Service Issues Event 1015 Every 4 Hours with SP5
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbWinNT4sp6fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Server version 4.0, Terminal Server Edition 
 - Microsoft Windows NT Server, Enterprise Edition version 4.0, used with:
    - Microsoft Cluster Server 
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SYMPTOMS
========

After you install Microsoft Windows NT 4.0 Service Pack 5 on a server computer
configured with Microsoft Cluster Server (MSCS), the cluster service logs the
following event in the System Event log every four hours:

   Event 1015 No checkpoint record was found in the log file W:\MSCS\chkBC1.tmp,
   the checkpoint file is invalid or was deleted.
   The cluster servers are still working normal.

CAUSE
=====

The error event is unnecessarily logged every four hours. Occurrences of this
event at four hour intervals may be ignored and do not indicate a problem.

RESOLUTION
==========

Windows NT Server, Cluster Server, or Workstation 4.0
-----------------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the
individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/windows/servicepacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


WORKAROUND
==========

To work around this problem, check the Event Viewer prior to the four-hour
interval and see if you are receiving this event from a real cluster problem.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and
Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

Additional query words: Event ID 1015

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Keywords          : kbWinNT4sp6fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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