ID: Q168505
The information in this article applies to:
After you click OK in the Page Setup dialog box, the screen may fail to update completely in Microsoft Excel, leaving the screen white except for the program title bar.
This problem may occur if all of the following conditions are true:
-and-
-and-
Canon BJ600
Hewlett-Packard IIIsi
Hewlett-Packard IIIsi PostScript
Hewlett-Packard 4M
Hewlett-Packard 4M PostScript
Hewlett-Packard Deskjet 870cse & 870cxi
Hewlett-Packard Deskjet 850cse & 850cxi
To work around this problem, minimize the screen, and then restore the screen. To do this, use the following steps:
1. Press ALT+SPACEBAR. Press N.
The screen is minimized.
2. Switch to Microsoft Excel to restore the screen.
If you are using Microsoft Windows NT 4.0 or Microsoft Windows 95, click
Microsoft Excel on the Task Bar to restore it. If you are using
Microsoft Windows NT 3.51, press CTRL+ESC. On the Task List, click
Microsoft Excel and click Switch To. The screen is redrawn correctly.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Additional query words: XL97 redraw
Keywords : kbui xlui
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb
Last Reviewed: November 4, 1998