DOCUMENT:Q236141  20-MAY-2002  [winnt]
TITLE   :Selecting File Path Through Multiple Windows Closes Backup
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0 SP3
OPER/SYS:
KEYWORDS:kbtool kbWinNT4sp6fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0, Terminal Server Edition 
 - Microsoft Windows NT Server version 4.0 SP3 
 - Microsoft Windows NT Workstation version 4.0 SP3 
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SYMPTOMS
========

When you run Windows NT 4.0 Backup (click the Start button, point to Programs,
point to Administrative Tools, and then click Backup) and then click Restore
from the Operations menu, you can designate your catalog in Log Information by
typing the file path or clicking the ellipsis command button to browse through
three consecutive windows. When you confirm your selection in the second window,
Backup may quit instead of proceeding to the third window. However, no data is
lost in this process.

RESOLUTION
==========

Windows NT Server or Workstation 4.0
------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the
individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/Windows/ServicePacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


Windows NT Server 4.0, Terminal Server Edition
----------------------------------------------

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and
Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

Additional query words: system storage, directory

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Keywords          : kbtool kbWinNT4sp6fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp3 kbWinNTSsearch kbWinNTS400sp3 kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0 SP3
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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Copyright Microsoft Corporation 2002.