DOCUMENT:Q237599 06-AUG-2002 [sna] TITLE :SNA Server 4.0 SP2 Client for Windows NT Always Installs MMC PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 SP2 OPER/SYS: KEYWORDS:kbsna400sp3fix kbsna400sp2 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Server 4.0 Service Pack 2 (SP2) client for Windows NT always installs the Microsoft Management Console (MMC). MMC is installed even if the SNA Server Manager component is not selected for installation during the setup or update process. This occurs when you use Setup.exe to do a new installation of the client or when you use Update.exe to update an existing SNA Server 4.0 or 4.0 SP1 Windows NT client. CAUSE ===== The Setup.exe and Update.exe programs for the SNA Server 4.0 SP2 client for Windows NT are designed to always install MMC. RESOLUTION ========== To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SNA Server version 4.0 Service Pack 3. MORE INFORMATION ================ The setup and update processes have been modified so that MMC is not installed on a Windows NT client unless MMC-dependent options (such as, SNA Server Manager, COMTI) are selected for installation during the setup or update process. The following steps need to be followed if you want to install the SP2 client without installing MMC: 1. Copy the SNA Server 4.0 SP2 version of the Windows NT client from the SNA Server 4.0 SP2 Retail or Update CD to a directory on a hard drive such that the following directory structure exists on the hard drive: - - \Mdac\.... - \Reg2udl\.... - \Clients\Winnt\I386 The SNA Server 4.0 SP2 update version of the Windows NT client is also available for download at the following location: ftp://ftp.microsoft.com/bussys/winnt/sna-public/fixes/sna40/ussp2/40sp2ic.exe This image can be extracted to a specific directory using the following command: 40SP2IC -x NOTE: The files from the root directory of the SNA Server 4.0 SP2 CD are needed, which is why is listed as part of the necessary directory structure. The downloaded version of the client also includes these files. 2. Replace the existing Snafile.stf in the Clients\Winnt\I386 directory with the updated version of Snafile.stf. 3. Run Setup.exe to install the client or Update.exe to update an existing client. For additional information on an MMC-related application exception on SNA Server Windows NT 4.0 SP2 clients, please see the following article in the Microsoft Knowledge Base: Q237962 MMC Application Exception After Applying SNA Server 4.0 SP2 For additional information about installing SNA Server 4.0 SP2 on a Windows NT server without Internet Explorer 3.02 or later, please see the following article in the Microsoft Knowledge Base: Q218107 SNA Server 4.0 SP2 Requires Internet Explorer 3.02 or Later Additional query words: ====================================================================== Keywords : kbsna400sp3fix kbsna400sp2 Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400SP2 Version : WINDOWS:4.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.