DOCUMENT:Q240783 25-JUN-2000 [sms] TITLE :SMS Installer Does Not Repackage Large MULTI-SZ Registry Values PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kbsms200bug kbsms200fix kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server Installer version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you repackage a Setup program that creates or modifies a large (larger than 64 KB) MULTI-SZ registry value with SMS Installer versions earlier than 2.0.91.1, SMS Installer may be unable to open the resulting script, may be unable to compile the script, may improperly create the specified MULTI-SZ registry value, or may stop responding (hang) upon opening the script. Additionally, repackaging such a program with earlier (version 1.x.xx) versions of SMS Installer may work without error messages. This occurs because SMS Installer 1.xx.xx does not repackage changes to MULTI-SZ registry values. CAUSE ===== The buffer that SMS Installer uses to hold registry values is not large enough to contain the MULTI-SZ registry value. Note that various programs that include McAfee VirusScan make use of large MULTI-SZ registry values. One registry value in particular that can contain a large amount of data and is frequently modified during program installation is: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009 RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== To work around this problem if MULTI-SZ registry values can be ignored, use an earlier version of SMS Installer. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ Note that even with the hotfix mentioned in this article, you may be unable to open an SMS Installer script generated by repackaging a large MULTI-SZ registry modification if the script is created with a previous version of SMS Installer. This occurs because the hotfix actually works during the repackage process to break up large keys into smaller fragments. As a result, it is necessary to repeat any problem repackage operations with the hotfixed SMS Installer. To install the hotfixed SMS Installer, run the appropriate .exe file based on your processor platform. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodsms ====================================================================== Keywords : kbsms200bug kbsms200fix kbsms200sp2fix Technology : kbSMSSearch kbSMSI200 Version : WINDOWS:2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.