DOCUMENT:Q241144  22-DEC-1999  [winnt]
TITLE   :ARCserve for Small Business Server Not Compatible with SBS 4.5
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0,4.5
OPER/SYS:
KEYWORDS:kb3rdparty

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The information in this article applies to:

 - Microsoft BackOffice Server versions 4.0, 4.5 
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SUMMARY
=======

ARCserve Storage Suite for Small Business Server by Computer Associates
International, is not compatible with Small Business Server 4.5. This program is
intended to run only on Small Business Server 4.0/4.0a.

MORE INFORMATION
================

If you were running ARCserve on Small Business Server 4.0 and upgraded to Small
Business Server 4.5, you may have problems starting the ARCserve backup
services. You may receive an error message that you do not have enough ARCserve
licenses to start the services. You receive this error message because ARCserve
is not detecting the correct number of Client Access Licenses installed for
Small Business Server.

For more information about this problem and its resolution, contact Computer
Associates technical support at 1-800-243-9462 or visit their Web site at:

   http://www.cai.com

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

Additional query words: smallbiz

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Keywords          : kb3rdparty 
Technology        : kbAudDeveloper kbBackOfficeSearch kbBackOfficeServ400 kbBackOfficeServ450
Version           : winnt:4.0,4.5
Issue type        : kbinfo

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