DOCUMENT:Q242489 06-AUG-2002 [sms] TITLE :SMS: Run-Time Error When Advertising MFC-Based Package (English PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbClient kbConfig kbsms200fix kbAdvertisement kbAppMan kbPackage kbSoftwareDist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you distribute software to a Systems Management Server (SMS) client, the following error message may be displayed when the advertisement runs: Runtime ERROR! Program \\server\smspkgd$\opl00003\mfctest.exe abnormal program termination You may also see the following entry in the Smsapm32.log file: SCHED DATA : Attempting to execute \\SMSD4L8PDCUS\SMSPKGC$\RS100006\mfctest.exe' (SERVICE context) SCHED DATA : Command line "\\SMSD4L8PDCUS\SMSPKGC$\RS100006\mfctest.exe" CWD "\\SMSD4L8PDCUS\SMSPKGC$\RS100006\" SCHED DATA : Return code = 0x3; The system cannot find the path specified.~~; Program '\\SMSD4L8PDCUS\SMSPKGC$\RS100006\mfctest.exe' terminated with exit code = 3. On the client, the program (the .exe file) may have a status of "Started" in Task Manager, even though it is no longer active. CAUSE ===== This behavior can occur if the Setup file that is used by the advertised program uses the Msvcrt.dll run-time library file from Microsoft Visual C++ and if one of the following options is enabled on the Environment tab in the program properties: - Run with administrative rights - Use Windows NT client software installation account RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Version Size File name Platform -------------------------------------------------------------- 11/30/99 10:01PM 1380.1082 367,795 Apasetup.exe i386 12/02/99 12:29AM 67 Compver.ini i386 11/23/99 06:23PM 1380.1082 209,264 Smsapm32.exe i386 11/30/99 09:59PM 1380.1082 75,120 Progrm32.dll i386 11/30/99 10:01PM 1380.1082 630,116 Apasetup.exe Alpha 12/02/99 12:29AM 67 Compver.ini Alpha 11/23/99 06:24PM 1380.1082 279,824 Smsapm32.exe Alpha 11/30/99 10:00PM 1380.1082 122,640 Progrm32.dll Alpha NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. WORKAROUND ========== This behavior does not occur if either the "Run with administrative rights" or "Use Windows NT client software installation account" option is not enabled. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. MORE INFORMATION ================ To install the hotfix, use either of the following methods. Using the Hotfix Installer -------------------------- NOTE: This method works on i386 platforms only. 1. Copy the hotfix folder structure to a share on your network. The Q242489.exe file is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server using an account with administrative privileges. 3. On the site server, close the SMS Administrator console. 4. Start Q242489.exe and follow the directions in the wizard. You can run the program in Quiet mode by using the /s switch. Manual Installation ------------------- 1. Stop the SMS_EXECUTIVE and SMS_SITE_COMPONENT_MANAGER services on the site server. 2. Copy the updated Apasetup.exe file to the \Inboxes\Clicomp.src\Smsapm32\ folder. 3. Copy the updated Compver.ini file to the \Inboxes\Clicomp.src\Smsapm32 folder. 4. Copy the Smsapm32.exe file to the \Bin\ folder. 5. Start the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services. When the Client Access Points (CAPs) and Logon Points have been updated, the clients can be updated. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q253197 Run-Time Error When Advertising MFC-Based Package (ICP Version) Additional query words: prodsms ====================================================================== Keywords : kbClient kbConfig kbsms200fix kbAdvertisement kbAppMan kbPackage kbSoftwareDist Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.