DOCUMENT:Q247240 08-MAY-2002 [winnt] TITLE :Attempting to Destroy an Object Twice Causes "Stop 0x1e" PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a - Microsoft Windows NT Workstation versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5, 4.0 SP6, 4.0 SP6a ------------------------------------------------------------------------------- SYMPTOMS ======== In a high-stress environment, you may receive a "Stop 0x1e in Win32k.sys" error message with the following call stack: kd>!kv ChildEBP RetAddr Args to Child fb172dd8 a01178ca e1d54f48 00000467 a01934d4 win32k!HMMarkObjectDestroy+0x18 fb172dec a0075bdc e1d54f48 e1ae0848 a00392b4 win32k!FreeDdeConv+0xc6 fb172df8 a00392b4 a01934d4 e1ae08e8 e1ae0848 win32k!HMDestroyUnlockedObject_162+0x7 fb172e0c a0039448 fb172e38 80628d10 00000000 win32k!DestroyThreadsObjects+0x8f fb172e24 a0038258 80628d10 00000001 a003830a win32k!xxxDestroyThreadInfo+0xbd fb172e38 a00381ed e1ae0848 00000001 e1ae0848 win32k!UserThreadCallout+0x58 fb172e4c 80196993 e1ae0848 00000001 8061b970 win32k!W32pThreadCallout+0x1d fb172ed0 8019652c 00000000 fb172f04 0012fe64 ntoskrnl!PspExitThread+0x24f fb172ef4 8013dc14 ffffffff 00000000 00000000 ntoskrnl!NtTerminateProcess+0x13c fb172ef4 77f681bf ffffffff 00000000 00000000 ntoskrnl!KiSystemService+0xc4 0012ff1c 00000000 00000000 00000000 00000000 ntdll!NtTerminateProcess+0xb CAUSE ===== This error occurs if the Window property is deleted while the pointer to the property list is set to Null. This behavior occurs only in a high-stress environment. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Size File name Platform -------------------------------------------------------- 11/02/1999 1:56 pm 1,250,896 Win32k.sys x86 11/02/1999 1:55 pm 2,049,904 Win32k.sys Alpha 10/18/1999 6:54 pm 166,110 Gdi32.dll x86 10/18/1999 6:52 pm 307,984 Gdi32.dll Alpha 10/18/1999 6:54 pm 335,120 User32.dll x86 10/18/1999 6:52 pm 577,296 User32.dll Alpha 10/25/1999 4:14 pm 175,376 Winsrv.dll x86 10/25/1999 4:13 pm 314,128 Winsrv.dll Alpha STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: Rockwell VB application DDE bugcheck ====================================================================== Keywords : kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400search kbWinNTS400 kbWinNTW400sp6 kbWinNTSEnt400SP6a kbWinNTW400SP6a Version : winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6,4.0 SP6a Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.