DOCUMENT:Q247270  08-MAY-2002  [winnt]
TITLE   :Recycle Bin Displays Incorrect Size for Disks Larger Than 4GB
PRODUCT :Microsoft Windows NT
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kbdisplay kbenv kbWinNT400PreSP7Fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

If you view the size of the Recycle Bin on a logical disk which is larger than 4
gigabytes (GB), you see the wrong size displayed for the Recycle Bin.

CAUSE
=====

This issue occurs because the Recycle Bin only uses 32-bit numbers to calculate
the size.

You need to use 64-bit numbers to correctly calculate the size of the Recycle Bin
for a hard disk larger than 4 GB.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later:

   Date        Time    Size       File name    Platform
   ----------------------------------------------------
   09/08/1999  02:01p  1,279,248  Shell32.dll  x86
   09/08/1999  01:59p  1,854,736  Shell32.dll  Alpha



STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

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Keywords          : kbdisplay kbenv kbWinNT400PreSP7Fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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