DOCUMENT:Q250850 06-AUG-2002 [sms] TITLE :SMS: Systems Management Server 2.0 SP1 Server Hotfix Bundle PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 SP1 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms200fix kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP1 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SUMMARY ======= Microsoft has released various hotfixes to correct specific issues for Systems Management Server (SMS) 2.0-based servers. Microsoft has packaged these hotfixes into a single server hotfix bundle to simplify applying these hotfixes to an SMS 2.0 site that is running Service Pack 1 (SP1). This article will continue to be updated as new hotfixes are added to this server bundle. The following table lists Q article numbers and titles that document corrected problems included in the Server Hotfix Bundle for Systems Management Server 2.0 Service Pack 1. For additional information about each corrected problem in SMS 2.0 SP1, use the Q article number to query for the article in the Microsoft Knowledge Base. CAUTION: You must apply SP1 for SMS 2.0 before installing this server bundle. Do not install the server bundle on sites that are not upgraded to SP1. Summary List for Server Hotfix Bundle for Systems Management Server 2.0 SP1 --------------------------------------------------------------------------- Q231230 SMS: Canned Queries Do Not Complete Q242965 SMS: Collection Based on Query May Display Incorrect Results Q238302 SMS: Logon Points Are Not Removed Correctly Q242421 SMS: Offer Summarizer May Process .sum Files Out of Order Q240158 SMS: Logon Server Manager Performs Too Many Work Cycles Q242477 SMS: Login Script Support Files Not Copied After Applying SP1 Q238371 SMS: Network Discovery Causes GPF When Polling DHCP Servers Q241419 SMS: Executive Causes Access Violation Processing Prochist.dat Q242490 SMS: DistMgr Package Removal Does Not Work If Package Share Not Empty Q243179 SMS: Sinvproc Log Error Message: Delete Zero Length File Failed Q242492 SMS: LSM Can Deinstall Domain If PDC Connectivity Lost Q242496 SMS: Advertisement and Site System Status Summarizer Problems Q242498 SMS: Component Status Summarizer Has Performance Problems Inventory Q244405 SMS: Distribution Manager May Not Remove Compressed Package Q245051 SMS: Updated Collections Go to Every Child Site with New Child Site Q245101 SMS: LSM Is Case Sensitive When Comparing Domain Names Q244630 SMS: Site Status Node May Take a Long Time to Open For additional information on how to obtain the latest Systems Management Server 2.0 service pack, click the article number below to view the article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack MORE INFORMATION ================ A supported bundle of fixes that corrects these problems is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing these specific problems. If you are not severely affected by these specific problems, Microsoft recommends that you wait for the next Systems Management Server service pack that contains these fixes. To resolve these problems immediately, contact Microsoft Product Support Services to obtain this hotfix bundle. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English-language version of this software update for Service Pack 1 should have the following file attributes or later: Date Time Size File name Platform Version ----------------------------------------------------------------------- 08/23/99 11:06p 115,040 Ad_adm.dll I386 2.00.1380.1018 09/10/99 03:50p 877,664 Baseobj.dll I386 2.00.1380.1025 10/26/99 08:11p 1,556,384 Basesvr.dll I386 2.00.1380.1036 11/03/99 01:42p 85,904 Colleval.dll I386 2.00.1380.1067 09/27/99 02:08p 108,400 Compsumm.dll I386 2.00.1380.1045 11/23/99 12:34p 228,240 Distmgr.dll I386 2.00.1380.1083 10/25/99 04:13p 107,888 Hman.dll I386 2.00.1380.1064 10/22/99 04:07p 170,864 Nt_logon.dll I386 2.00.1380.1062 10/22/99 04:07p 12,144 Ntlg_rem.exe I386 2.00.1380.1062 09/27/99 01:55p 74,096 Offersum.dll I386 2.00.1380.1044 10/20/99 02:31p 80,720 Sinvproc.dll I386 2.00.1380.1057 09/27/99 01:57p 119,152 Sitestat.dll I386 2.00.1380.1044 08/23/99 11:07p 195,344 Ad_adm.dll Alpha 2.00.1380.1018 09/10/99 03:50p 1,398,032 Baseobj.dll Alpha 2.00.1380.1025 10/26/99 08:11p 2,375,440 Basesvr.dll Alpha 2.00.1380.1036 11/03/99 01:42p 139,024 Colleval.dll Alpha 2.00.1380.1067 09/27/99 02:09p 174,352 Compsumm.dll Alpha 2.00.1380.1045 11/23/99 12:35p 356,624 Distmgr.dll Alpha 2.00.1380.1083 10/25/99 04:13p 160,528 Hman.dll Alpha 2.00.1380.1064 10/22/99 04:08p 300,304 Nt_logon.dll Alpha 2.00.1380.1062 10/22/99 04:08p 19,216 Ntlg_rem.exe Alpha 2.00.1380.1062 09/27/99 01:55p 120,080 Offersum.dll Alpha 2.00.1380.1044 10/20/99 02:32p 128,784 Sinvproc.dll Alpha 2.00.1380.1057 09/27/99 01:57p 210,192 Sitestat.dll Alpha 2.00.1380.1044 NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. NOTE: When you apply this server hotfix bundle on a secondary site by using Q250850.exe, you may receive the following message: Installation Aborted. This system is not running SMS version number 2.00.1380.1000. Instead, the version reported is 000. To work around this issue, use the following steps on the secondary site on which the message is displayed. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. 1. Start Registry Editor (Regedt32.exe). 2. Open the following key: HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Setup 3. On the Edit menu, click Add Value. 4. Add the following value: Value Name: Full Version Data Type: REG_SZ Data: 2.00.1380.1000 5. Click OK, and then quit Registry Editor. 6. Run Q250850.exe again. Server Hotfix Bundle Installation --------------------------------- Method 1: Using the Hotfix Installer: NOTE: You can use this method only for Intel-based computers. 1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q250850.exe file is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server; use an account with administrative privileges. 3. On the site server, close the Systems Management Server Administrator console. 4. Run the Q250850.exe file and follow the directions in the wizard. NOTE: Q250850.exe runs two external programs: Preinst.exe and Conv20.exe. Preinst.exe stops all SMS services at the site. When Preinst.exe runs, a command window is opened. Do not close this window. It is closed after Preinst.exe is finished. Conv20.exe updates the SMS database. Conv20.exe creates a Conv20.log file in the root of your system drive. You can view this file if problems occur during the conversion. Method 2: Manual Installation: NOTE: You can use this method for both Intel-based and Alpha-based primary site servers. 1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. 2. Close the Systems Management Server Administrator console. 3. Use the Preinst.exe tool that is supplied with this hotfix to stop all SMS services on the site. At a command prompt, change to the appropriate hotfix platform folder for Preinst.exe, and then type "preinst /stopsite" (without the quotation marks). Wait for Preinst to finish before proceeding to next step. 4. Copy the following files from the appropriate hotfix platform folder to the :\Sms\Bin\ folder. A site server that is running on an Intel platform needs only the hotfix files from the I386 hotfix folder. A site server that is running on an Alpha platform needs only the hotfix files from the Alpha hotfix folder. Ad_adm.dll. Baseobj.dll. Basesvr.dll. Colleval.dll. Compsumm.dll. Distmgr.dll. Hman.dll. Nt_logon.dll. Ntlg_rem.exe. Offersum.dll. Sinvproc.dll. Sitestat.dll. 5. Use the Conv20.exe tool that is supplied with this hotfix to update the SMS database. Run Conv20.exe from the appropriate hotfix platform folder, supply the appropriate SQL logon details, and then click OK. Wait for Conv20.exe to finish before proceeding to the next step. Conv20.exe creates a Conv20.log file in the root of your system drive. You can view this file if problems occur during the conversion. NOTE: Proceed to step 7 if the SMS Provider resides on the same computer as the SMS site system. 6. Update the remote SMS provider by following these steps on the remote server that is running the SMS provider: a. Stop the SMS_SQL_MONITOR and Windows Management services. b. Copy the following hotfixed SMS provider files from the appropriate hotfix platform folder to the :\Smsprov\Bin\ folder: Basesvr.dll Baseobj.dll c. Restart the SMS_SQL_MONITOR and Windows Management services. 7. Restart the SMS_SITE_COMPONENT_MANAGER service. NOTE: You can use these steps for both Intel-based and Alpha-based secondary site servers. 1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. 2. Use the Preinst.exe tool that is supplied with this hotfix to stop all SMS services on the site. At a command prompt, change to the appropriate hotfix platform folder for Preinst.exe, and then type "preinst /stopsite" (without the quotation marks). Wait for Preinst to finish before proceeding to next step. 3. Copy the following files from the appropriate hotfix platform folder to the :\Sms\Bin\ folder. A site server running on an Intel platform needs only the hotfix files from the I386 hotfix folder. A site server running on an Alpha platform needs only the hotfix files from the Alpha hotfix folder. Ad_adm.dll. Baseobj.dll. Basesvr.dll. Colleval.dll. Compsumm.dll. Distmgr.dll. Hman.dll. Nt_logon.dll. Ntlg_rem.exe. Offersum.dll. Sinvproc.dll. Sitestat.dll. 4. Restart the SMS_SITE_COMPONENT_MANAGER service. NOTE: You can use these steps to update a remote SMS Administrator Console: 1. Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. 2. Close the Systems Management Server Administrator console. 3. Copy the following hotfixed SMS Administrator console files from the appropriate hotfix platform folder to the :\Smsadmin\Bin\ folder: Basesvr.dll Baseobj.dll Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms200fix kbsms200sp2fix Technology : kbSMSSearch kbSMS200SP1 Version : winnt:2.0 SP1 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.