DOCUMENT:Q255174 06-AUG-2002 [sms] TITLE :SMS: Systems Management Server 2.0 SP1 ICP4 Client Hotfix Bundle PRODUCT :Microsoft Systems Management Server PROD/VER::1.2,2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbenv kbsms200 kbsms200bug kbsms200fix kbsms120 kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.2, 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft has released various hotfixes to correct specific issues for Systems Management Server (SMS) version 2.0-based clients. Microsoft has packaged these hotfixes into a single client hotfix bundle to simplify the application of these hotfixes to an SMS 2.0 site the is running Service Pack 1 (SP1) and International Client Pack 4 (ICP4). This article will be updated as new hotfixes are added to this client bundle. The following table lists article Q numbers and titles that document corrected problems that are included in the Client Hotfix Bundle for SMS 2.0 SP1 with ICP4 (ICP4: English, French, German, Spanish, Swedish, Dutch, Italian, Norwegian, Danish, Finnish, Portuguese (Brazil), Portuguese (Portugal), Czech, Greek, Hungarian, Polish, Russian, and Turkish). For more information about each corrected problem in SMS 2.0 SP1, use the article Q number to query for the article in the Microsoft Knowledge Base. IMPORTANT: You must apply ICP4 SP1 for Systems Management Server 2.0 before you install this client bundle. Do not install the client bundle on sites that are not upgraded to SP1 or that do not have ICP4 installed. Summary List for Client Hotfix Bundle for SMS 2.0 SP1 ICP4 ---------------------------------------------------------- Q239590 SMS: SMSCliToknAcct Connection Attempts to Mapped Drives in Path Q240980 SMS: Smscfg.cpl May Not Be Loaded with More Than 20 Network Adapters Q240250 Migration from SMS 1.2 to 2.0 Uninstalls LANDesk Remote Control Files Q240921 SMS: Smsapm32 May Consume 100 Percent CPU Time on Windows NT SMS Clients Q242489 SMS: Run-Time Error When Advertising MFC-Based Package Q244034 SMS: Windows 95/98 Clients Hang Opening E-mail Attachments or Associated Files Q239564 SMS: Client Components Reinstalled During Periodic Verification Q243189 SMS: %SMS_LOCAL_DIR%\MS\CORE\BIN Added to Path Multiple Times Q243681 SMS: Copy-Queue Causes "Not Logged in" Requests on NetWare Servers Q244409 SMS: Access Account Security on Distribution Points May Be Applied Incorrectly in a Multiple-Domain Environment Q241279 SMS: Client Incorrectly Reported as Not Installed in the Administrator Console Q244410 SMS: Smsapm32 Uses SMSCliToknAcct& to Search Mapped Drives Listed in the Path Q238250 SMSCliSvcAcct& May Be Used When Netware Redirector Is Installed Q232653 SMS: SMSCliToknAcct& Locked Out When Hardware Inventory Is Enabled Q246164 SMS: Novell intraNetWare Login Dialog Box Appears During Hardware Inventory Q235205 Advertised Program Does Not Run with 10003 Status Message Q235808 SMS: Smsapm32.exe May Report Status Incorrectly If Package Starts Another Instance Q238762 SMS: Software Inventory Creation Date Is Incorrect in SMS Database Q239915 SMS: "Insert Disk in Drive A:" Message During Hardware Inventory Q238144 Client Installation Corrupts Path Statement in Autoexec.bat RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SMS service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The ICP4 version of this software update for Service Pack 1 should have the following file attributes or later: Date Time Size File name Platform Version --------------------------------------------------------------------- 12/30/99 21:34 5,677 54831.sql Intel 10/14/99 01:58 232,288 Abnwcli.dll Intel 2.0.1380.1055 02/24/00 23:28 364,930 Apasetup.exe Intel 2.0.91.9 10/21/99 18:56 203,616 Bindcli9.dll Intel 2.0.1380.1060 10/21/99 18:56 259,936 Bindclin.dll Intel 2.0.1380.1060 10/21/99 18:53 257,376 Bindsvrn.dll Intel 2.0.1380.1060 11/11/99 03:42 160,080 Ccim32.dll Intel 2.0.1380.1072 02/24/00 21:48 1,327,683 Ccmcore.exe Intel 2.0.91.9 02/24/00 21:49 7,278,386 Clicore.exe Intel 2.0.91.9 11/04/99 02:01 70,000 Clisvc95.exe Intel 2.0.1380.1063 11/04/99 02:01 76,656 Clisvcl.exe Intel 2.0.1380.1063 02/24/00 21:49 268,756 Cliunins.exe Intel 2.0.91.9 10/04/99 00:21 67 Compver1053.ini Intel 10/11/99 20:28 67 Compver1054.ini Intel 11/10/99 02:48 67 Compver1070.ini Intel 11/11/99 03:34 67 Compver1072.ini Intel 01/04/00 18:57 67 Compver1110.ini Intel 02/26/00 01:57 67 Compver1701.ini Intel 11/11/99 00:23 67 Compver2.ini Intel 02/24/00 21:49 133,175 Dehinv32.exe Intel 2.0.91.9 10/01/99 19:22 157,536 Falclin.dll Intel 2.0.1380.1051 02/24/00 03:02 290 Filelist.out Intel 01/25/00 23:32 20,480 Gfl.exe Intel 02/28/00 23:18 43,861 Gfl.txt Intel 02/24/00 21:49 322,095 Inhinv32.exe Intel 2.0.91.9 02/24/00 21:50 278,115 Insinv32.exe Intel 2.0.91.9 11/04/99 02:01 66,928 Launch32.exe Intel 2.0.1380.1063 10/27/99 23:33 203,104 Mslmcli9.dll Intel 2.0.1380.1063 10/27/99 23:33 335,712 Mslmclin.dll Intel 2.0.1380.1063 10/27/99 23:33 333,664 Mslmsvrn.dll Intel 2.0.1380.1063 10/21/99 18:56 208,224 Ndscli9.dll Intel 2.0.1380.1060 10/21/99 18:56 269,664 Ndsclin.dll Intel 2.0.1380.1060 10/21/99 18:54 267,104 Ndssvrn.dll Intel 2.0.1380.1060 12/31/99 02:10 46,960 Odpsys32.exe Intel 2.0.1380.1097 01/03/00 00:38 54,640 Odpusr32.exe Intel 2.0.1380.1107 10/04/99 00:17 67,952 Progrm32.dll Intel 2.0.1380.1053 11/05/99 00:56 100,208 Sinv32.exe Intel 2.0.1380.1070 09/28/99 02:13 75,456 Sms_def.mof Intel 12/31/99 20:21 209,264 Smsapm32.exe Intel 2.0.1380.1097 10/11/99 01:59 15,680 Smscimp.dll Intel 2.0.1380.1054 11/04/99 23:29 291,856 Smsclreg.dll Intel 2.0.1380.1063 02/24/00 21:49 1,470,342 Swdist32.exe Intel 2.0.91.9 10/27/99 20:50 3,826,417 Wbemsdk.exe Intel 2.0.91.3 12/30/99 21:34 5,677 54831.sql ALPHA 10/14/99 01:59 409,360 Abnwcli.dll ALPHA 2.0.1380.1055 02/24/00 21:30 626,053 Apasetup.exe ALPHA 2.0.91.9 11/11/99 03:42 255,760 Ccim32.dll ALPHA 2.0.1380.1072 02/24/00 19:55 1,934,978 Ccmcore.exe ALPHA 2.0.91.9 02/24/00 19:56 9,846,382 Clicore.exe ALPHA 2.0.91.9 11/04/99 02:00 100,624 Clisvc95.exe ALPHA 2.0.1380.1063 11/04/99 02:00 110,352 Clisvcl.exe ALPHA 2.0.1380.1063 02/24/00 19:56 465,816 Cliunins.exe ALPHA 2.0.91.9 10/04/99 00:21 67 Compver1053.ini ALPHA 10/11/99 20:28 67 Compver1054.ini ALPHA 11/10/99 02:48 67 Compver1070.ini ALPHA 11/11/99 03:34 67 Compver1072.ini ALPHA 01/04/00 18:57 67 Compver1110.ini ALPHA 02/26/00 01:57 67 Compver1701.ini ALPHA 11/11/99 00:23 67 Compver2.ini ALPHA 02/24/00 19:57 248,455 Dehinv32.exe ALPHA 2.0.91.9 10/01/99 19:22 285,968 Falclin.dll ALPHA 2.0.1380.1051 02/24/00 19:57 559,984 Inhinv32.exe ALPHA 2.0.91.9 02/24/00 19:58 508,001 Insinv32.exe ALPHA 2.0.91.9 11/04/99 02:00 97,040 Launch32.exe ALPHA 2.0.1380.1063 10/27/99 23:33 575,760 Mslmclin.dll ALPHA 2.0.1380.1063 10/27/99 23:33 572,176 Mslmsvrn.dll ALPHA 2.0.1380.1063 12/31/99 02:11 67,856 Odpsys32.exe ALPHA 2.0.1380.1097 01/03/00 00:42 77,072 Odpusr32.exe ALPHA 2.0.1380.1107 10/04/99 00:18 112,912 Progrm32.dll ALPHA 2.0.1380.1053 11/05/99 00:56 144,144 Sinv32.exe ALPHA 2.0.1380.1070 09/28/99 02:13 75,456 Sms_def.mof ALPHA 12/31/99 20:21 279,824 Smsapm32.exe ALPHA 2.0.1380.1097 10/11/99 02:00 25,872 Smscimp.dll ALPHA 2.0.1380.1054 11/04/99 23:29 550,672 Smsclreg.dll ALPHA 2.0.1380.1063 02/24/00 19:57 1,526,092 Swdist32.exe ALPHA 2.0.91.9 10/27/99 20:52 7,100,159 Wbemsdk.exe ALPHA 2.0.91.3 NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. NOTE: When you apply this client hotfix bundle, you may need to temporarily disable Logon Discovery and Installation to prevent a possible client file mismatch in a single domain-multiple site hierarchy. This can result in the existing senior site designation being lost. For additional information about special preparations before you apply this hotfix, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q238780 SMS: Best Practices for Applying Systems Management Server 2.0 SP1 Q235726 SMS: Specifying Senior Site for WinNT Logon Point Management Client Hotfix Bundle Installation --------------------------------- Method 1: Use the Hotfix Installer: NOTE: You can use this method only for Intel-based computers. 1. Copy the hotfix folder structure to a local subfolder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q255641.exe file is a Microsoft Windows Installer file that updates specific files on your site server. 2. Log on to your site server by using an account with administrative privileges. 3. On the site server, quit the Systems Management Server Administrator console. 4. Run the Q255641.exe file and follow the directions in the wizard. You can run this file in Quiet mode by using the /s switch. 5. The SMS services are stopped and restarted as part of the installation process. You need to stop the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services again before you continue to the next step. 6. From the SMS site database server, use a Microsoft SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the I386 subfolder you created in step 1. This script is also documented in the Q255641q.txt file, which is created in the \Sms\Logs folder during the installation process. 7. Select the SMS database from within the SQL Server query tool and run the script. If you use a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating. 8. Restart the SMS site services. The new files are replicated to all logon points and client access points (CAPs). After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle. 9. WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem described below. Only continue with this step after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 (bug 54323) was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20). Manually reset the component version in the Compver.ini file located in the \Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072). Method 2: Manual Installation: NOTE: You can use this method for both Intel-based and Alpha-based site servers. 1. Copy the hotfix folder structure to a local subfolder on your site server or to a share on your network. The I386 and Alpha subfolders are required and must also be downloaded from the Microsoft FTP site. It is important to keep the folder structure intact. The Q255641.exe file is a Microsoft Windows Installer file that updates specific files on your site server and can only be run on Intel-based machines. Please refer to installation Method 1 in this article for information about how to use the Q255641.exe file. 2. Quit the SMS Administrator console and stop all SMS services from within Control Panel. If the SMS_SITE_BACKUP service is running, stop that as well. 3. Copy the following files from the hotfix I386 folder into the \Sms\Bin\I386 folder: Abnwcli.dll Bindcli9.dll Bindclin.dll Bindsvrn.dll Ccim32.dll Clisvcl.exe Falclin.dll Mslmcli9.dll Mslmclin.dll Mslmsvrn.dll Ndscli9.dll Ndsclin.dll Ndssvrn.dll Odpusr32.exe Odpsys32.exe Sinv32.exe Smsapm32.exe 4. If Alpha-based support is enabled on the primary site, copy the following files from the hotfix Alpha folder into the \Sms\Bin\Alpha folder: Abnwcli.dll Ccim32.dll Clisvcl.exe Falclin.dll Mslmclin.dll Mslmsvrn.dll Odpusr32.exe Odpsys32.exe Sinv32.exe Smsapm32.exe 5. Copy the following files from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Base\ folder: Ccmcore.exe Clicore.exe 6. Copy the Apasetup.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Smsapm32\ folder. 7. Copy the following files from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Hinv\ folder: Inhinv32.exe Sms_def.mof 8. Copy the Insinv32.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Sinv\ folder. 9. Copy the Swdist32.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Swdist\ folder. 10. Copy the Wbemsdk.exe file from the appropriate subfolder into the \Sms\Inboxes\Clicomp.src\Wbem\ folder. 11. WARNING: Editing the Compver.ini file incorrectly can cause serious problems that may orphan your clients or cause them to become out of synchronization with the site. Microsoft cannot guarantee that problems resulting from the incorrect use of the following step can be resolved. Use this step only if you have the specific component version problem described below. If your current SMS Client Base Component version is in the 1700 range (for example, 2.00.1380.17), replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Base folder with the Compver1701.ini file that is located in the hotfix bundle source folder after renaming this file to Compver.ini. 12. If your current SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20), replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Base folder with the Compver2.ini file located in the hotfix bundle source folder. Note that you must rename the Compver2.ini file to Compver.ini. 13. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Smsapm32 folder with the Compver1110.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini. 14. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Hinv folder with the Compver1054.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini. 15. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\Sinv folder with the Compver1070.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini. 16. Replace the Compver.ini file in the \Sms\Inboxes\Clicomp.src\swdist folder with the Compver1701.ini file that is located in the hotfix bundle source folder after you rename this file to Compver.ini. 17. From the SMS site database server, use a SQL Server query tool (for example, Query Analyzer or ISQL/W) to open the 54831.sql script file. This file is located in the appropriate folder within the hotfix subfolder you created in step 1. 18. Select the SMS database from within the SQL Server query tool and run the script. If you are using a common SQL Server computer for multiple site databases, apply this script to the site database that belongs to the primary site you are updating. 19. Restart the SMS Site services. The new files are replicated to all logon points and CAPs. After all logon points and CAPs are updated, allow an additional 23 hours for clients to begin their update polling cycle. 20. Only continue with this step after all clients are installed. This step is necessary only if the early revision of the hotfix for Q240921 (bug 54323) was previously applied and your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20). Manually reset the component version in the Compver.ini file located in the \Sms\Inboxes\Clicomp.src\Base folder. Change the component version from 2.00.1380.2004 to 2.00.1380.1072). STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: prodsms ====================================================================== Keywords : kbenv kbsms200 kbsms200bug kbsms200fix kbsms120 kbsms120bug Technology : kbSMSSearch kbSMS120 kbSMS200 kbSMS200SP1 Version : :1.2,2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.