DOCUMENT:Q256061 06-AUG-2002 [winnt] TITLE :Cannot Log On Using SMTP Name After Running the Exchange MA PRODUCT :Microsoft Windows NT PROD/VER::2.1 OPER/SYS: KEYWORDS:kberrmsg kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Metadirectory Services 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You may not be able to log on to Microsoft Metadirectory Services (MMS) from the Compass client by using your Simple Mail Transfer Protocol (SMTP) name. When you attempt to log on with your SMTP name, the following error message may be displayed: Invalid name CAUSE ===== Running the Exchange management agent (or any other management agent that has the ability to update user SMTP names) can cause your SMTP name to change. The server no longer recognizes your previous logon name. RESOLUTION ========== Log on with Compass to MMS by using the new SMTP name (for example, @.com) or your distinguished name (for example, cn=,ou=,dc=,dc=com). For additional information about troubleshooting 'Invalid Name' error messages, click the article number below to view the article in the Microsoft Knowledge Base: Q251245 'Invalid Name' Error Message When Logging On to MMS with Compass Additional query words: MMS Zoomit VIA Metadirectory ====================================================================== Keywords : kberrmsg kbtool Technology : kbMMSSearch kbMMS210 Version : :2.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.