DOCUMENT:Q257633 08-MAY-2002 [winnt] TITLE :Resolution of Unqualified Host Name May Not Succeed PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP5 OPER/SYS: KEYWORDS:kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP5, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== With Windows NT 4.0, Terminal Server Edition, Service Pack 5 (SP5) installed, an attempt to resolve an unqualified host name by using the Domain Name System (DNS) may not succeed after the second attempt. This problem can occur if the host is in the second or later entry in the domain suffix search order. Terminal Server then attempts to resolve the name by using Windows Internet Naming Service (WINS) and/or NetBIOS broadcast. After a period of six minutes the condition is reset, the first two attempts succeed, and subsequent attempts do not succeed. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0, Terminal Server Edition, service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Size File name Platform -------------------------------------------------- 03/16/2000 05:13p 43,792 Rnr20.dll Intel STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ The registry key to specify the depth of the search (up to a maximum of 12) is: HKLM\System\CurrentControlSet\Services\TCPIP\Parameters\MaxDomainsSearchListSize Additional query words: ====================================================================== Keywords : kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp5 kbNTTermServSearch Version : winnt:4.0 SP5 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.