DOCUMENT:Q260384 18-NOV-2000 [iis] TITLE :Site Server Express Fails on WHOIS Resolution PRODUCT :Internet Information Server PROD/VER::2.0,3.0 OPER/SYS: KEYWORDS:kbDSupport ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Site Server Express, versions 2.0, 3.0, on platform(s): - Microsoft Windows NT version 4.0 Option Pack ------------------------------------------------------------------------------- SYMPTOMS ======== WHOIS lookups in Microsoft Site Server Express 2.0 or Microsoft Site Server Express 3.0 Usage Import may fail after November 30, 1999. When you perform WHOIS queries, you may receive one of the following errors: Run-time error '5': Invalid procedure call or argument -or- Title: Microsoft Site Server Analysis Whois did not return any results. Please check that the local domain of your DNS server is specified correctly under options, IP servers. After importing data, IP resolution should be performed before performing whois. It took 23 seconds. CAUSE ===== InterNIC changed the WHOIS servers from whois.internic.net to whois.networksolutions.com. Because UIMPORT.exe is hard coded to look specifically at whois.internic.net, most WHOIS lookups fail as of November 30, 1999. RESOLUTION ========== To resolve this problem, apply the hotfix that is mentioned in the following Microsoft Knowledge Base article: Q249388 Err Msg: Runtime Error '-2147352560(80020010)':Automation Error STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Site Server Express 2.0 and 3.0. Additional query words: ss3 ssp3 sse3 sse2 sp6a sp6 winnt windows 2000 win2k ====================================================================== Keywords : kbDSupport Technology : kbSiteServSearch kbAudDeveloper Version : :2.0,3.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.