DOCUMENT:Q260821  08-MAY-2002  [winnt]
TITLE   :Generic Text Printer Driver Outputs 0xFE as 0xFD
PRODUCT :Microsoft Windows NT
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kbWinNT400PreSP7Fix

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The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you use the Generic Text printer driver and you print the character
represented by 0xFE, the character represented by 0xFD is printed instead. This
behavior occurs only with the Generic Text printer driver.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

   Date        Time   Size    File name    Platform
   ------------------------------------------------
   02/06/2000  21:38  11,024  Txtonly.dll  Intel
   02/06/2000  21:38  15,120  Txtonly.dll  Alpha



WORKAROUND
==========

To work around this behavior, use a different printer driver.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0.


Additional query words:

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Keywords          : kbWinNT400PreSP7Fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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