DOCUMENT:Q270067 08-MAY-2002 [winnt] TITLE :Delta Values Not Updated When You Run Management Agent PRODUCT :Microsoft Windows NT PROD/VER::2.2 OPER/SYS: KEYWORDS:kbenv kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Metadirectory Services 2.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run a management agent, the delta values for "Last Update Time" are not incremented, or are set to a value of zero. This problem occurs with several management agents, including the Report management agent and the Exchange LDAP management agent. CAUSE ===== There are actually two issues: - There is a timestamp reset from the current value to a value of all zeroes (for example, "000000000000-0000.00") when you operate the management agent with delta operations not enabled. - "Last Foreign Users Update Time" is not updated when you run the management agent with delta operations enabled. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next version of Microsoft Metadirectory Services that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name -------------------------------------------------- 08/25/00 21:35 0630.1124 1,375,232 Importt.exe 08/25/00 21:35 0630.1124 1,503,744 Replica.exe 08/25/00 21:35 0630.1124 1,911,808 Viaserver.exe STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: Zoomit Via MA zscript genlogs UTC update ====================================================================== Keywords : kbenv kbtool Technology : kbMMSSearch kbMMS220 Version : :2.2 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.