DOCUMENT:Q276232  13-JUN-2001  [sna]
TITLE   :SNARAS Connections Fail with Events 101 and 201
PRODUCT :Microsoft SNA Server
PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3
OPER/SYS:
KEYWORDS:kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix

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The information in this article applies to:

 - Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 
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SYMPTOMS
========

Attempts to open Remote Access Service (RAS) connections over SNARAS may fail
with a "TP Not Avail, No Retry" error. The RAS server logs the following events
when this problem occurs:

Event ID: 60 
Source: SNA Server
Description: Failed to invoke APPC TP SNARAS, sense data = X'084C0000'

Event ID: 557
Source: SNA Server
Description: DLOAD has timed out

These errors occur after the SNARAS service fails and logs the following events:

Event ID 201:
Description:  SNARAS - Internal error: File E:\sna40\snaras\win32\srline.c at line 185. 

EVENT ID 101:
Description:  SNARAS - Bad in use count in correlator. Got 0x3A00000 expected 0x0.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

   Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server version
4.0, 4.0 SP1, 4.0 SP2, and 4.0 SP3.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Additional query words: sp1 sp2 sp3

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Keywords          : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version           : :4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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