DOCUMENT:Q276415 08-AUG-2001 [winnt] TITLE :Slow Performance When Lotus Notes Is Running on Terminal Server PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== On a terminal server that is running Lotus Notes 5.0, there may be a delay in the appearance of typed data. There may be a delay of up to 10 words before the words that the user has typed appear on the screen. RESOLUTION ========== To resolve this issue, upgrade to Lotus Notes Client release 5.02. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Lotus Notes Client release 5.0.2 (and later R5 releases) is supported by Notes Support Services, but not certified when it is deployed on Microsoft Windows NT Server 4.0, Terminal Server Edition. Lotus Notes Client release 5.0.3 (and later R5 releases) is supported by Notes Support Services, but not certified when it is deployed on Microsoft Windows 2000 Terminal Services. Lotus supports Lotus Notes version 5.02 on a terminal server, but not Lotus Notes version 5.0. For more information about the Lotus Notes official support policy for Windows Terminal Server, please visit their Web site to view the document, "Notes R5 Support for Windows Terminal Server Environment Technote: 178701": http://www.lotus.com/home.nsf/welcome/support The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: ====================================================================== Keywords : kb3rdparty kbnetwork Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.