DOCUMENT:Q277673 10-AUG-2001 [winnt] TITLE :Windows NT Backup Software May Have Handle Leak PRODUCT :Microsoft Windows NT PROD/VER::4.0,4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP6, 4.0 SP6a ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the V3 Pro Antivirus software on Windows NT 4.0, there may be a handle leak in a backup process (such as Ntbackup.exe or some third-party backup software). CAUSE ===== This behavior is caused by the V3 Pro Antivirus software. Backup software creates many event handles named \BaseNamedObjects\V3SOCKHOOK, but theV3 Pro Antivirus software may not signal these events, so these handles leak. RESOLUTION ========== To resolve this issue, contact the manufacturer of the V3 Pro Antivirus software, Ahnlab (http://www.ahnlab.com) to obtain the latest update. Or, remove the V3 Pro Antivirus software. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: leak event ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400search kbWinNTS400 Version : :4.0,4.0 SP6,4.0 SP6a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.