DOCUMENT:Q278268  20-MAY-2002  [winnt]
TITLE   :Lowercase Characters Appear with CAPS LOCK on Bulgarian Keyboard
PRODUCT :Microsoft Windows NT
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kbWinNT400PreSP7Fix kbWin2000PreSP2Fix

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The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

If you set your locale to Bulgarian and are using the Bulgarian input locale,
certain characters may appear in lowercase even when the CAPS LOCK key is
enabled. The list of affected Cyrillic letters and the position on the U.S.
keyboard (in quotation marks) includes:

   TSE, "["
   EM, ";"
   CHE, "'"
   ER, ","
   EL, "."
   BE, "/"

CAUSE
=====

The keyboard mapping file is missing the directive that is necessary for this
functionality in the keyboard description file.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

   Date        Time    Size    File name  Platform
   -----------------------------------------------
   11/06/2000  05:49p   8,976  Kbdbu.dll  Intel
   11/06/2000  05:48p  13,072  Kbdbu.dll  Alpha



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbWinNT400PreSP7Fix kbWin2000PreSP2Fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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