DOCUMENT:Q287762  08-MAY-2002  [sna]
TITLE   :IBM SDLC Link Service Lacks Support for IRQ 7
PRODUCT :Microsoft SNA Server
PROD/VER::4.0 SP4
OPER/SYS:
KEYWORDS:kbDSupportkbbuglist kbfixlist

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft SNA Server, version 4.0 SP4 
 - Microsoft Host Integration Server 2000 
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SYMPTOMS
========

The IBM ISA SDLC/ASYNC Communications Adapter (PN 42H4332) supports IRQs,
including the use of IRQ 7. However, this IRQ is not supported by the SNA
Server's IBM SDLC Link Service, which supports IRQs 3, 4, and 5.

RESOLUTION
==========

SNA Server 4.0
--------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft SNA Server version 4.0 service pack that contains this
fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

+----------------------------------+
| File name   | Date       | Time  | 
+----------------------------------+
| Ibmsync.sys | 04/09/2001 | 12:36 | 
+----------------------------------+

NOTE: Because of file dependencies, the most recent fix that contains the above
files may also contain additional files.



Host Integration Server 2000
----------------------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Host Integration Server 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

+----------------------------------+
| File name   | Date       | Time  | 
+----------------------------------+
| Ibmsync.sys | 04/09/2001 | 12:36 | 
+----------------------------------+

NOTE: Because of file dependencies, the most recent fix that contains the above
files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server version 4.0
and Host Integration Server 2000.

Additional query words:

======================================================================
Keywords          : kbDSupport kbbuglist kbfixlist
Technology        : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400SP4
Version           : :4.0 SP4
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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