DOCUMENT:Q293117  11-JUN-2002  [sms]
TITLE   :SMS: Client Install Fails Due to Pending Client Deinstallation
PRODUCT :Microsoft Systems Management Server
PROD/VER::2.0,2.0 SP1,2.0 SP2,2.0 SP3
OPER/SYS:
KEYWORDS:kberrmsg kbsetup kbClient kbConfig kbsms200 kbUpgrade

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The information in this article applies to:

 - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 
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SYMPTOMS
========

New client installations are not successful when you use Logon Installation or
Windows NT Remote Client installation. If you review the Wnmanual.log,
Wn_logon.log, or Wn_remote.log in the %SystemRoot%\MS\SMS\Logs folder, the
following error message is logged:

   Client deinstall flag set - no new assignments will be processed.

CAUSE
=====

This behavior occurs because the client computer has the following registry key
value that prevents SMS from installing SMS Client components:

   HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Client\Configuration\Client
   Properties\SMS Client Deinstall=True

WORKAROUND
==========

To work around this behavior:

1. Run the 20clicln.bat file to remove SMS Client components and registry keys.

2. Run either the Smsman.exe or Smsls.bat program, or if you are using Windows
   NT Remote Client installation, allow any pending Client Configuration
   Requests (CCR) to retry. Pending requests are located in the
   \SMS\inboxes\ccrretry.box folder on the site server.

MORE INFORMATION
================

For additional information about methods to deinstall the client, click the
article number below to view the article in the Microsoft Knowledge Base:

   Q199078 SMS: How to Remove a Systems Management Server 2.0 Client

Additional query words: prodsms

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Keywords          : kberrmsg kbsetup kbClient kbConfig kbsms200 kbUpgrade 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3
Version           : :2.0,2.0 SP1,2.0 SP2,2.0 SP3
Issue type        : kbprb

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Copyright Microsoft Corporation 2002.