DOCUMENT:Q301462 08-MAY-2002 [winnt] TITLE :RDP High Encryption Unavailable with French (Standard) Locale PRODUCT :Microsoft Windows NT PROD/VER::4.0 SP6 OPER/SYS: KEYWORDS:kbenv kbtool kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP6, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== On a computer that is running Microsoft Windows NT Server version 4.0 Service Pack 6 (SP6), Terminal Server Edition and that is configured to use the French (Standard) locale, the Required Encryption setting in Terminal Server Connection Configuration under the Advanced setting of the RDP-TCP connection may be unavailable. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT Server 4.0, Terminal Server Edition service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name ---------------------------------------------------------------- May 17, 2001 15:42 4.0.1381.33478 34,200 Rdpwsx.dll May 17, 2001 15:41 4.0.1381.33478 91,288 Rdpwd.sys May 17, 2001 15:42 4.0.1381.33478 195,344 Mstsc.exe (32-bit) May 17, 2001 15:42 4.0.1381.710 177,520 Mstsc.exe (16-bit) NOTE: In addition to the installation of this hotfix, you must also reinstall the Terminal Server client on all clients that will be connecting to the server. This hotfix package will update the client files that are located in the WINNT\System32\Clients\Tsclient folders on the server. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ Until you apply the hotfix that is described in this article, it is not possible to enable high encryption on an RDP-TCP connection. Additional query words: ====================================================================== Keywords : kbenv kbtool kbui Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp6 kbNTTermServSearch Version : :4.0 SP6 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.