DOCUMENT:Q303437 08-MAY-2002 [winnt] TITLE :Security Update MS00-024 Breaks SHGetFolderPath in Shfolder.dll PRODUCT :Microsoft Windows NT PROD/VER::4.0 SP6a OPER/SYS: KEYWORDS:kbenv kberrmsg kbtool kbWinNT400PreSP7Fix kbIE550preSP2fix kbIE550SP2Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP6a ------------------------------------------------------------------------------- SYMPTOMS ======== After you install the security update that is referred to in Q259496 (MS00-024), the SHGetFolderPath function in Shfolder.dll may not work correctly, and it may generate "access denied" error messages when it is called by an account that is not a member of the administrators group. CAUSE ===== Because of changes that are made by the security patch, the SHGetFolderPath function does not work when it makes an Open/Write call to a key in the registry. Because the function was unable to access this key by using write access, an "access denied" error message is generated. When this happens, some third-party programs may stop working. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 or Microsoft Internet Explorer 5.5 or 6.0 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform --------------------------------------------------------------------- July 11, 2001 02:42p 5.50.4719.1100 23,312 Shfolder.dll Intel NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ This problem has been resolved by changing the method in which the GetFolderPath function accesses the registry key so no "access denied" error message is generated. Additional query words: ====================================================================== Keywords : kbenv kberrmsg kbtool kbWinNT400PreSP7Fix kbIE550preSP2fix kbIE550SP2Fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400search Version : :4.0 SP6a Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.