DOCUMENT:Q307326 23-OCT-2001 [iis] TITLE :Startweb.vbs and Stopweb.vbs Fail on NT4.0 with Error 800401E4 PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0, used with: - the operating system: Microsoft Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to run Internet Information Services (IIS) Active Directory Service Interfaces (ADSI) scripts such as Startweb.vbs and Stopweb.vbs on a remote computer, you may receive one or both of the following error messages: error: 800401E4 - unable to open IIS://computer/w3svc/site number -or- error: 1A8 - unable to stop web server IIS://computer/w3svc/site number CAUSE ===== This problem has two possible causes: - The user that issues the command lacks the necessary permissions on the target IIS server. - Either the source or the target server has a downlevel ADSI client. RESOLUTION ========== To resolve this problem, make sure that the user that issues the command is an authenticated user on the target computer and has Operator rights for the IIS Web site. Built-in ADSI security does not allow the Anonymous user to access IIS objects by running IIS scripts. If the permissions are correct and attempts to run the scripts still fail, the problem may be a downlevel ADSI client. An upgrade is available from the following Microsoft Web site: Active Directory Service Interfaces Overview http://www.microsoft.com/windows2000/techinfo/howitworks/activedirectory/adsilinks.asp MORE INFORMATION ================ The following is the correct syntax to control an IIS Web site on a remote computer: cscript scriptname.vbs -c computername -a sitenum For example, to start the Default Web Site on the SERVER1 computer, open a command prompt, change to the Winnt\System32\Inetsrv\Adminsamples folder, and then issue the following command: cscript startweb.vbs -c SERVER1 -a 1 Additional query words: ====================================================================== Keywords : Technology : kbiisSearch Version : :4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.