DOCUMENT:Q309003 05-OCT-2001 [sna] TITLE :GETRT Run on Trace File w/Too Many APPC Conversations Fails PRODUCT :Microsoft SNA Server PROD/VER::4.0 OPER/SYS: KEYWORDS:kbDSupport ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are running the Get Response Time utility, GETRT.exe, against a converted SNA Server/Host Integration Server (HIS) 2000 node message trace file, you may receive an access violation if Dr.Watson is configured as the default debugger. CAUSE ===== You are attempting to read a trace file larger than GETRT.exe can handle. GETRT.exe was only designed to read converted SNA Server/HIS 2000 trace files that contain less than 10,000 Advanced Program-to-Program (APPC) conversations. STATUS ====== The Host Integration Server 2000 Resource Kit is not officially supported by Microsoft Product Support Services. Although Product Support Services will answer questions on the Host Integration Server 2000 Resource Kit on a "best effort" basis, Microsoft does not guarantee the performance of the Resource Kit tools or response times for answering related questions, nor does Microsoft provide bug fixes for these tools. For further information, contact Product Support Services: http://support.microsoft.com/directory/default.asp?&SD=GN MORE INFORMATION ================ If you experience an access violation as described in the "Symptoms" section of this article, the Dr. Watson log would be similar to the following: Application exception occurred: App: .\Debug/getrt.exe (pid=1260) When: 9/5/2001 @ 13:20:45.658 Exception number: c0000005 (access violation) *----> Task List <----* 1260 GETRT.exe State Dump for Thread Id 0x640 eax=372e3734 ebx=7ffdf000 ecx=00000003 edx=0012fee0 esi=77f829c0 edi=00000004 eip=0040e57c esp=0012fe78 ebp=0012fe94 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206 function: 0040e558 57 push edi 0040e559 a1dc5b4a00 mov eax,[004a5bdc] ds:004a5bdc=3a36353a 0040e55e 394508 cmp [ebp+0x8],eax ss:00bad466=???????? 0040e561 0f8322000000 jnb 0040e589 0040e567 8b4508 mov eax,[ebp+0x8] ss:00bad466=???????? 0040e56a 83e0e0 and eax,0xe0 0040e56d c1f803 sar eax,0x3 0040e570 8b80a05a4a00 mov eax,[eax+0x4a5aa0] ds:377891d4=???????? 0040e576 8b4d08 mov ecx,[ebp+0x8] ss:00bad466=???????? 0040e579 83e11f and ecx,0x1f FAULT ->0040e57c 0fbe44c804 movsx eax,byte ptr [eax+ecx*8+0x4] ds:00a7d5d7=?? 0040e581 a801 test al,0x1 0040e583 0f8523000000 jne 0040e5ac 0040e589 c70504b1410009000000 ds:0041b104=00000000 mov dword ptr [0041b104],0x9 0040e593 c70508b1410000000000 ds:0041b108=00000000 mov dword ptr [0041b108],0x0 0040e59d b8ffffffff mov eax,0xffffffff 0040e5a2 baffffffff mov edx,0xffffffff 0040e5a7 e9cf000000 jmp 0040e67b 0040e5ac 8b450c mov eax,[ebp+0xc] ss:00bad466=???????? 0040e5af 8b4d10 mov ecx,[ebp+0x10] ss:00bad466=???????? 0040e5b2 8945f8 mov [ebp+0xf8],eax ss:00bad466=???????? 0040e5b5 894dfc mov [ebp+0xfc],ecx ss:00bad466=???????? For additional information on GETRT.exe, click the article number below to view the article in the Microsoft Knowledge Base: Q308309 Using the Get Response Time Utility GETRT.exe Additional query words: ====================================================================== Keywords : kbDSupport Technology : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400 Version : :4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.