DOCUMENT:Q309412 08-MAY-2002 [winnt] TITLE :Services for UNIX 2.0 Redirector Not Working After Upgrade to XP PRODUCT :Microsoft Windows NT PROD/VER::2.0 OPER/SYS: KEYWORDS:kbenv w2000sfu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows Services for UNIX, version 2.0, used with: - Microsoft Windows XP Professional ------------------------------------------------------------------------------- SYMPTOMS ======== If you upgrade to Windows XP, the Windows Services for Unix 2.0 redirector may not work and you may receive a message that indicates that the Windows Services for UNIX client redirector is disabled because of problems. CAUSE ===== When Windows Services for Unix 2.0 was released, it was supported on both Windows NT 4.0 and Windows 2000-based computers. This problem occurs because changes that are made in Windows XP require strict driver checking which causes problems in the Windows Services for UNIX redirector. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Version Size File name ------------------------------------------------------- 12-Nov-2001 16:19 5.2000.328.21 168,960 Nfsclnt.exe 12-Nov-2001 16:19 5.2000.328.21 318,048 Nfsrdr.sys STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ If you install Windows Services for Unix 2.0 on a Windows XP-based computer, you may continue to receive the problem that is mentioned in the Symptoms section of this article. After you install certain Windows Services for Unix 2.0 components, you must restart the computer. When you restart the computer, a bugcheck may be encountered. To avoid this, disable the Client for NFS service, restart the computer, and then apply the hotfix from this article. Additional query words: sfu ====================================================================== Keywords : kbenv w2000sfu Technology : kbWinServiceUNIXSearch Version : :2.0 Hardware : ALPHA x86 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.