DOCUMENT:Q309644 06-AUG-2002 [sms] TITLE :The Mandatory Countdown Timer Maximum Value Has Been Increased PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 SP3 OPER/SYS: KEYWORDS:kbsms200 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== This article describes a hotfix that increases the maximum value for the advertisement countdown timer from 60 minutes to 1,440 minutes (one day - 24 hours). CAUSE ===== A maximum countdown time of 60 minutes for scheduled advertisements may not be enough for some users, especially if the program restarts the client workstation. The maximum value has been increased to accommodate this situation. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English Service Pack 2 (SP2) version of this fix should have the following file attributes or later: Date Version Size File name Platform ---------------------------------------------------------------- 10-JUN-2001 2.0.133.00 643,444 Swdist32.exe I386 10-JUN-2001 2.00.1493.2225 118,712 Smsmon32.exe I386 10-JUN-2001 2.00.1493.2225 94,912 Sms_papm.dll I386 10-JUN-2001 2.00.1493.2188 60,784 Odpusr32.exe I386 10-JUN-2001 2.00.1493.2188 54,640 Odpsys32.exe I386 10-JUN-2001 67 Comverswdist.ini I386 10-JUN-2001 2.0.92.01 693,797 Swdist32.exe Alpha 10-JUN-2001 2.00.1493.2225 176,400 Smsmon32.exe Alpha 10-JUN-2001 2.00.1493.2225 192,272 Sms_papm.dll Alpha 10-JUN-2001 2.00.1493.2188 84,240 Odpusr32.exe Alpha 10-JUN-2001 2.00.1493.2188 76,048 Odpsys32.exe Alpha 10-JUN-2001 67 Comverswdist.ini Alpha The English Service Pack 3 (SP3) version of this fix should have the following file attributes or later: Date Version Size File name Platform --------------------------------------------------------------------- 01-Mar-2001 2.0.92.09 637,710 Swdist32.exe I386 01-Mar-2001 2.00.1493.3205 118,208 Smsmon32.exe I386 01-Mar-2001 2.00.1493.3205 94,912 Sms_papm.dll I386 01-Mar-2001 2.00.1493.3194 53,104 Odpusr32.exe I386 01-Mar-2001 2.00.1493.2188 54,640 Odpsys32.exe I386 01-Mar-2001 67 Comverswdist.ini I386 01-Mar-2001 2.00.92.09 654,012 Apasetup.exe I386 01-Mar-2001 2.00.1493.3194 294,648 Ccim32.dll I386 01-Mar-2001 2.00.92.09 1,925,227 Ccmcore.exe I386 01-Mar-2001 2.00.92.09 4,440,136 Clicore.exe I386 01-Mar-2001 2.00.1493.3112 125,712 Clisvcl.exe I386 01-Mar-2001 67 Compverbase.ini I386 01-Mar-2001 67 Compversmsapm32.ini I386 01-Mar-2001 2.00.1493.3169 39,264 Cqmgr32.dll I386 01-Mar-2001 2.00.1493.3205 654,096 Mmcpgres.dll I386 01-Mar-2001 2.00.1493.3205 44,304 Monres.dll I386 01-Mar-2001 2.00.1493.3125 338,272 Mslmclin.dll I386 01-Mar-2001 2.00.1493.3125 269,664 Ndsclin.dll I386 01-Mar-2001 2.0.92.09 691,589 Swdist32.exe Alpha 01-Mar-2001 2.00.1493.3205 175,376 Smsmon32.exe Alpha 01-Mar-2001 2.00.1493.3205 192,272 Sms_papm.dll Alpha 01-Mar-2001 2.00.1493.3194 82,192 Odpusr32.exe Alpha 01-Mar-2001 2.00.1493.3194 73,488 Odpsys32.exe Alpha 01-Mar-2001 67 Comverswdist.ini Alpha 01-Mar-2001 2.00.92.09 654,012 Apasetup.exe Alpha 01-Mar-2001 2.00.1493.3194 294,648 Ccim32.dll Alpha 01-Mar-2001 2.00.92.09 1,925,227 Ccmcore.exe Alpha 01-Mar-2001 2.00.92.09 4,440,136 Clicore.exe Alpha 01-Mar-2001 2.00.1493.3112 125,712 Clisvcl.exe Alpha 01-Mar-2001 67 Compverbase.ini Alpha 01-Mar-2001 67 Compversmsapm32.ini Alpha 01-Mar-2001 2.00.1493.3169 66,832 Cqmgr32.dll Alpha 01-Mar-2001 2.00.1493.3205 659,216 Mmcpgres.dll Alpha 01-Mar-2001 2.00.1493.3205 48,912 Monres.dll Alpha 01-Mar-2001 2.00.1493.3125 578,832 Mslmclin.dll Alpha The International Client Pack 1 (ICP1) SP3 version of this fix should have the following file attributes or later: Date Version Size File name Platform --------------------------------------------------------------------- 12-Apr-2001 2.0.92.09 836,820 Swdist32.exe I386 01-Mar-2001 2.00.1493.3205 118,208 Smsmon32.exe I386 01-Mar-2001 2.00.1493.3205 94,912 Sms_papm.dll I386 01-Mar-2001 2.00.1493.3194 59,248 Odpusr32.exe I386 01-Mar-2001 2.00.1493.3194 53,104 Odpsys32.exe I386 12-Apr-2001 67 Comverswdist.ini I386 01-Mar-2001 2.00.92.09 393,670 Apasetup.exe I386 01-Mar-2001 2.00.1493.3125 259,936 Bindclin.dll I386 01-Mar-2001 2.00.1493.3194 181,584 Ccim32.dll I386 01-Mar-2001 2.00.92.09 1,324,075 Ccmcore.exe I386 01-Mar-2001 2.00.1493.3194 3,399,366 Clicore.exe I386 01-Mar-2001 2.00.1493.3112 88,432 Clisvcl.exe I386 12-Apr-2001 67 Compverbase.ini I386 12-Apr-2001 67 Compversmsapm32.ini I386 01-Mar-2001 2.00.1493.3169 39,264 Cqmgr32.dll I386 01-Mar-2001 2.00.1493.3205 654,096 Mmcpgres.dll I386 01-Mar-2001 2.00.1493.3125 338,272 Mslmclin.dll I386 01-Mar-2001 2.00.1493.3125 269,664 Ndsclin.dll I386 01-Mar-2001 2.00.1493.3194 286,576 Smsapm32.exe I386 12-Apr-2001 2.0.92.09 891,074 Swdist32.exe Alpha 01-Mar-2001 2.00.1493.3205 175,376 Smsmon32.exe Alpha 01-Mar-2001 2.00.1493.3205 192,272 Sms_papm.dll Alpha 01-Mar-2001 2.00.1493.3194 82,192 Odpusr32.exe Alpha 01-Mar-2001 2.00.1493.3194 73,488 Odpsys32.exe Alpha 12-Apr-2001 67 Comverswdist.ini Alpha 01-Mar-2001 2.00.92.09 654,012 Apasetup.exe Alpha 01-Mar-2001 2.00.1493.3194 293,648 Ccim32.dll Alpha 01-Mar-2001 2.00.92.09 1,925,227 Ccmcore.exe Alpha 01-Mar-2001 2.00.92.09 4,440,136 Clicore.exe Alpha 01-Mar-2001 2.00.1493.3112 125,712 Clisvcl.exe Alpha 12-Apr-2001 67 Compverbase.ini Alpha 12-Apr-2001 67 Compversmsapm32.ini Alpha 01-Mar-2001 2.00.1493.3169 66,832 Cqmgr32.dll Alpha 01-Mar-2001 2.00.1493.3205 659,216 Mmcpgres.dll Alpha 01-Mar-2001 2.00.1493.3125 578,832 Mslmclin.dll Alpha STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Systems Management Server 2.0 Service Pack 4 Hotfix Rollup Package (HRP). For additional information about the SMS 2.0 SP4 HRP, click the article number below to view the article in the Microsoft Knowledge Base: Q323206 SMS: List of Bugs Fixed in the Systems Management Server 2.0 SP4 HRP MORE INFORMATION ================ After you install this hotfix: - The administrator can modify the value on the Notification tab in the Advertised Programs client agent to provide a countdown length between 1 and 1,440 minutes. - If clients have the ability to change their own software distribution settings, users can change the countdown time on the Options tab in Advertised Programs Monitor. How to Install the Hotfix ------------------------- To install the hotfix, use one of the following methods on your SMS primary and secondary site servers. You must also install this hotfix on any computers that run the SMS Administrator console. How to Use the Hotfix Installer: NOTE: You can use this method only on Intel-based computers. To use the hotfix installer: 1. Create a folder in a location that is accessible to your SMS site server or site servers. 2. Log on to your site server by using an account with administrative permissions. 3. Copy the Q309644.exe hotfix file and platform folders to the new folder. The Q309644.exe hotfix file must be one folder "above" the platform folders. 4. From each of the primary and secondary SMS site servers in your environment, run Q309644.exe. Complete any necessary manual installation steps. How to Manually Install the Hotfix: To manually install the hotfix: 1. Copy the hotfix folder structure to a local subfolder on your site server or to a share on your network. 2. Quit the SMS Administrator console and stop all SMS services. 3. Replace the Smsapm32.exe file in the \Bin\ folder with the version of the file from the hotfix. 4. Replace the Apasetup.exe file in the \Inboxes\Clicomp.src\Smsapm32\ folder with the version of the file from the hotfix. 5. Replace the Compver.ini file in the \Inboxes\Clicomp.src\Smsapm32 folder with the version of the file from the hotfix. Note that you must rename Compversmsapm32.ini to Compver.ini. 6. Replace the sms_papm.dll file in the \Bin\ folder with the version of the file from the hotfix. 7. Replace the odpusr32.exe and odpsys32.exe file in the \Bin\ folder with the version of the file from the hotfix. 8. Replace the Mmcpgres.dlL and Mslmclin.dll file in the \Bin\ folder with the version of the file from the hotfix. 9. If the site server is an I386 platform, replace the Bindclin.dll and Ndsclin.dll file in the \Bin\ folder with the version of the file from the hotfix. 10. Replace the Swdist32.exe file in the \Inboxes\Clicomp.src\SwDist\ folder with the version of the file from the hotfix. 11. Replace the Compver.ini file in the \Inboxes\Clicomp.src\SWDist folder with the version of the file from the hotfix. Note that you must rename Compverswdist.ini to Compver.ini. 12. Replace the Ccim32.dll file in the \Bin\ folder with the version of the file from the hotfix. 13. Replace the Ccmcore.exe file in the \Inboxes\Clicomp.src\Base\Platform folder with the version of the file from the hotfix. 14. Replace the Compver.ini file in the \Inboxes\Clicomp.src\Base folder with the version of the file from the hotfix. Note that you must rename Compverbase.ini to Compver.ini. 15. Replace the Clisvcl.exe file in the \Bin\ folder with the version of the file from the hotfix. 16. Restart all SMS services. Additional query words: ====================================================================== Keywords : kbsms200 Technology : kbSMSSearch kbSMS200SP3 Version : :2.0 SP3 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.