DOCUMENT:Q313137 08-MAY-2002 [sna] TITLE :COMTI/OTMA Error When App. Returns Unbounded Recordset PRODUCT :Microsoft SNA Server PROD/VER:: OPER/SYS: KEYWORDS:kbDSupport Kbhostintegserv2000 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Host Integration Server 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When a mainframe host application returns a recordset that contains multiple records to a COM Transaction Integrator (COMTI) component that is connected through TCP/IP to an IBM Information Management System (IMS) region on a mainframe that uses IBM Open Transaction Management Architecture (OTMA) or IBM IMS Connect, the following COMTI 102 event may be logged in the Application Event Log: Description: (102) COM Transaction Integrator reported the following exception to the client: Component: (Prog ID of Component) Method: (Method Name) Exception description: (2135) The TCP transport detected that the socket was closed but has not received the Complete-Status Message segment. Therefore, the outcome of the IMS transaction is in an unknown state. IP Address: (IP of Host), port: (port number), transid: (Trans ID). CAUSE ===== The host application sends all rows of the unbounded record set within a single IMS Insert command (ISRT), and this causes COMTI to return the error message. If the host application sends an individual ISRT command for each row of the unbounded recordset, no problem occurs. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Host Integration Server 2000 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: +--------------------------------------------+ | File name | Date | Time | +--------------------------------------------+ | Trantcp.dll | 19-JUN-2001 | 12:00 midnight | +--------------------------------------------+ NOTE: Because of file dependencies, the most recent fix that contains the above files may also contain additional files. WORKAROUND ========== To work around this problem, revise the program on the host so that it uses individual ISRT statements to send each row of the unbounded recordset. STATUS ====== Microsoft has confirmed this to be a problem in Host Integration Server 2000. MORE INFORMATION ================ A Network Monitor (NetMon) trace of the failed transaction shows the Extended Binary Coded Decimal Interchange Code (EBCDIC) data that was returned from the host application. The last 8 bytes of data are "*CSMOKY*". In EBCDIC characters, these are as follows: 5C C3 E2 D4 D6 D2 E8 5C This data is the "Complete-Status Message segment" that the error message reports as missing. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: ====================================================================== Keywords : kbDSupport Kbhostintegserv2000 Technology : kbAudDeveloper kbHostIntegServ2000 Version : : Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 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