DOCUMENT:Q318371 08-MAY-2002 [winnt] TITLE :Locked-Down Users Can View Folders PRODUCT :Microsoft Windows NT PROD/VER::4.0,4.0 SP6a OPER/SYS: KEYWORDS:kbenv kbtool kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP6a - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP6a - Microsoft Windows NT Workstation versions 4.0, 4.0 SP6a ------------------------------------------------------------------------------- SYMPTOMS ======== Windows NT Service Pack 6 (SP6) introduces a new registry key that restricts users from being able to view folders on a drive. With Windows NT 4.0 Service Pack 5 (SP5), administrators that set up shortcuts to folders under a locked-down configuration that they wanted their users to be able to open could not do so. This was fixed in Windows NT 4.0 SP6, but if an administrator would like the functionality of Windows NT 4.0 SP5, the administrator would need to add another restriction ("NoViewOnDrive"), and set the value to a dword value of 1. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name ---------------------------------------------------------- 21-Mar-2002 15:07 29,475 Common.adm 21-Mar-2002 15:11 4.0.1381.7143 1,280,784 Shell32.dll STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbenv kbtool kbui Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400sp6 kbWinNTS400search kbWinNTS400 kbWinNTSEnt400SP6a kbWinNTW400SP6a Version : :4.0,4.0 SP6a Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.