DOCUMENT:Q319189 03-JUL-2002 [sms] TITLE :SMS: Distribution Manager Continuously Processes .pkg Files PRODUCT :Microsoft Systems Management Server PROD/VER::1.2,2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms120 kbsms120bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.2, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Distribution Manager may generate the following log entries repeatedly after you remove a lower-level site in your Systems Management Server (SMS) hierarchy: ~Processing incoming file C:\SMS\inboxes\distmgr.box\INCOMING\RD5L85BW.PKG. ~Updated replicated package info for package TOP00001 ~No changed detected for package server ["Display=\\MOMDC\"]MSWNET:["SMS_SITE=BOT"]\\MOMDC\ for package TOP00001, no need to update ~SQL Err #10007> General SQL Server error: Check messages from the SQL Server.~ ~SQL Msg #99901> This SiteCode (SEC) does not exist in the parent table, Sites.~ ~Cannot update the package server ["Display=\\NTSERVER\"]MSWNET:["SMS_SITE=SEC"]\\NTSERVER\ for package TOP00001, error = 3 CAUSE ===== If you remove a site (typically, a lower-level site from a hierarchy with three or four tiers) from your hierarchy, package updates may be in transit down the hierarchy. These packages were initiated from the central site before the central site became aware that a site was deleted. These package updates refer to distribution points on the nonexistent site. Distribution Manager generates the log entries that are listed in the "Symptoms" section and does not delete the .pkg file. RESOLUTION ========== To resolve this problem, install the hotfix that is included in Microsoft Knowledge Base article Q324204. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q324204 SMS: Collections That Are Based on Complex Queries Do Not Update WORKAROUND ========== To work around this problem, manually remove the .pkg file that is listed in the log. For example, the following log entry indicates that you must remove the Rd5l85bw.pkg file: ~Processing incoming file C:\SMS\inboxes\distmgr.box\INCOMING\RD5L85BW.PKG STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ Distribution Manager processes the files each time there is a file or folder change to the SMS\Inboxes\Distmgr.box\Incoming folder. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms120 kbsms120bug Technology : kbSMSSearch kbSMS200 Version : :1.2,2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.