DOCUMENT:Q319427 06-AUG-2002 [sms] TITLE :SMS: File Time Stamp Is Changed During Software Distribution PRODUCT :Microsoft Systems Management Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbPackage kbSoftwareDist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If a package is distributed from one site to another, and the sites are in different time zones, the time stamp on the package's source files may be changed. For example, assume that you have a package source file with a time of 8:30 P.M. on a Systems Management Server (SMS) site in the U.S. Eastern time zone (GMT -5:00). In Windows Explorer, the file shows a time stamp of 8:30 P.M when you view the file locally. After the package that contains this file is distributed to a site in the U.S. Pacific time zone (GMT -8:00), the file also shows an 8:30 P.M. time stamp when it is viewed locally at the destination site. However, the file should show a time stamp of 5:30 P.M. when it is viewed locally. If you view the same file remotely from the originating site, it shows a time stamp of 11:30 P.M. Other than the time-stamp difference, there is no difference between the files at the originating site and the files at the destination site. CAUSE ===== The compressed package file that is used to transmit the package source files from one site to another does not store the time-zone information for the originating site. When the package file is decompressed at the destination site, the source files are stored with the same date and time as on the originating site. There is no compensation for the time-zone differences. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The post-Service Pack 3 version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ------------------------------------------------------------------ 1-Mar-2001 19:25 2.00.1493.3253 811,792 Baseutil.dll Alpha 1-Mar-2001 19:25 2.00.1493.3253 527,296 Baseutil.dll I386 NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Systems Management Server 2.0 Service Pack 4 Hotfix Rollup Package (HRP). For additional information about the SMS 2.0 SP4 HRP, click the article number below to view the article in the Microsoft Knowledge Base: Q323206 SMS: List of Bugs Fixed in the Systems Management Server 2.0 SP4 HRP MORE INFORMATION ================ To determine if the problem that is described in this article has occurred, use one computer to view the details of the files in a package. Use one instance of Windows Explorer to view the files at the originating site, and use another instance of Windows Explorer to view the files at the destination site's distribution point. If the package's source files show a difference in time (a difference of hours for most time zones), the package source files at the destination site have been affected by this problem. Hotfix Installation Instructions -------------------------------- Apply the fix to all of the sites in the SMS hierarchy. After you apply the hotfix, the date and time stamps are handled correctly for any new package, or any package that you redistribute. To correct existing packages, use the Manage Distribution Points Wizard. In SMS Administrator, right-click a package, and then use the "Update all distribution points with a new package source version" option. How to Use the Hotfix Installer: NOTE: You can use this method only on Intel-based computers. 1. Copy the hotfix folder structure to a share on your network. Note that Q319427.exe is a Microsoft SMS Installer file that updates specific files on your site server. 2. Log on to the site server by using an account with administrator permissions. 3. On the site server, quit the SMS Administrator console. 4. Run the Q319427.exe tool and then follow the instructions in the wizard. You can run the file in Quiet mode by using the /s switch. How to Manually Install the Hotfix: 1. On the site server, quit the SMS Administrator console. 2. Stop the SMS Site Component Manager, SMS Executive, Windows Management, and SMS SQL Monitor services on the site server. 3. Replace the Baseutil.dll file in the \Bin\ folder with the version of the file from the hotfix. 4. Restart the SMS Site Component Manager, SMS Executive, Windows Management, and SMS SQL Monitor services. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbPackage kbSoftwareDist Technology : kbSMSSearch kbSMS200 Version : :2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.