DOCUMENT:Q325927 24-JUL-2002 [iis] TITLE :Unknown Comp Filter Priority When You Turn On HTTP Compression PRODUCT :Internet Information Server PROD/VER::5.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you turn on compression for dynamic or static content, the compression filter priority shows the following status: **Unknown** No Event Viewer error messages provide any more details about why the priority is unknown or indicate whether the filter is currently working. CAUSE ===== A minor error occurs in the priority status that causes the Internet Services Manager (ISM) user interface to show a status of "Unknown". STATUS ====== Microsoft has confirmed that this is a problem in Internet Information Services 5.0. MORE INFORMATION ================ After conclusive testing, Microsoft has determined that the compression filter is working as designed, even if the priority is reported as "Unknown". If you have turned on compression, you can verify that compression is working on the Internet Information Services (IIS) computer: NOTE: The test in this example uses a page named Postinfo.html. This page comes with default installation of IIS and exists in the root of the Web site (if the page and the Web site exist). To reach the page, use the following URL, where localhost assumes that the test is being performed on the Web server: http://localhost/postinfo.html 1. Click Start, point to Programs, click Administrative Tools, and then open the Internet Services Manager. 2. Right-click the server name, and then click Properties. 3. In the Master Properties drop-down list, click to select WWW Services, and then click Edit. 4. Click the Service tab. Under HTTP Compression, locate and confirm the temporary folder location (the default is %windir%\IIS Temporary Compressed Files). NOTE: If the priority is "Unknown", you cannot move the compression filter up or down in the order of filters. 5. Open Microsoft Internet Explorer, and then type "http://localhost/postinfo.html" (without the quotation marks) in the address bar to access the Postinfo.html page. 6. Open Windows Explorer. To do this, click Start, point to Programs, click Accessories, and then click Windows Explorer. 7. Locate and open the folder that you accessed in step 4. 8. Locate a file that has a name such as $^~_gzip_d__inetpub_wwwroot_postinfo. Steps to Reproduce the Behavior ------------------------------- 1. Turn on compression. For more information about how to do this, visit the following Microsoft Web site: Enabling HTTP Compression http://www.microsoft.com/windows2000/en/server/iis/htm/core/iihttpc.htm 2. Restart IIS. 3. Open the WWW Services Master Properties in the ISM, and then view the filter priority under ISAPI Filters. Additional query words: iis 5 ====================================================================== Keywords : Technology : kbiisSearch kbiis500 Version : :5.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.