DOCUMENT:Q153614 08-NOV-2001 [homegame] TITLE :Games/DreamWorks Err Msg: The Wsock32.dll File Cannot Start PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbtlc kbimukbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - DreamWorks Interactive, The Neverhood, version 1.0 - DreamWorks Interactive, Dilbert's Desktop Games, version 1.0 - DreamWorks Interactive, Lost World: Jurassic Park Chaos Island, version 1.0 - Microsoft Close Combat for Windows 1.0 - Microsoft Return of Arcade for Windows, version 1.0 - DreamWorks Interactive, Scholastic's Goosebumps Series: Attack of the Mutant, version 1.0 - DreamWorks Interactive, Scholastic's Goosebumps Series: Escape from Horrorland, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run one of the programs listed at the top of this article, you may receive the following error message: The Wsock32.dll file cannot start. Check the file to determine the problem. CAUSE ===== This behavior can occur if the version of the Wsock32.dll file installed on your computer is version 04.10.01.27. The above programs will not run with this version of Wsock32.dll. Using a version of Wsock32.dll other than versions 4.00.950 or 4.10.1998, which are manufactured by Microsoft, may cause these programs to function improperly. To check which version of the Wsock32.dll file is installed on your computer, follow these steps: 1. On your Windows desktop, double-click My Computer, and then double-click the hard disk on which Windows is installed (usually drive C). 2. Double-click the Windows folder. 3. Double-click the System folder. 4. Right-click the Wsock32.dll file, and then click Properties. NOTE: If you cannot find the Wsock32.dll file, follow these steps: a. On the View menu, click Options or Folder Options. b. Click the View tab. c. Under Advanced Settings, click the Show All Files option. d. Click OK. 5. Click the Version tab. If the version information is as follows, the programs listed in the applies to section of this article may not run properly: File Version: 04.10.01.27 RESOLUTION ========== To resolve this issue, replace the Wsock32.dll file on the hard disk with the original file from your Windows CD-ROM or disks. To do this, follow these steps: NOTE: By replacing your current Wsock32.dll file, you may adversely affect the functionality of another manufacturer's product that relies on this file. 1. Click Start, point to Find, and then click Files Or Folders. 2. In the Named box, type "wsock32.dll" (without the quotation marks), and then click Find Now. 3. In the list of found files, right-click the Wsock32.dll file, and then click Rename. 4. Type "wsock32.old" (without the quotation marks), and then press ENTER. 5. Close the Find: Files Named Wsock32.dll window. NOTE: If an Error Renaming File dialog box appears on the screen when you attempt to rename the Wsock32.dll file, click OK, and then follow these steps: a. Click Start, click Shut Down, click Restart In MS-DOS Mode, and then click OK. b. At the command prompt, type each of the following commands, and then press ENTER after each command. cd\windows\system ren wsock32.dll wsock32.old exit 6. Extract new copies of the Wsock32.dll file to the Windows\System folder. You can find the Wsock32.dll file in the following locations: - The Win95_11.cab cabinet file on the Windows 95 CD-ROM - The Win95_18.cab cabinet file on the Windows 95 OEM Service Release 2 (OSR2) CD-ROM - The Win95_12.cab cabinet file on the Windows 95 DMF disks - The Win95_19.cab cabinet file on the Windows 95 non-DMF disks If you are using Microsoft Windows 98, you can find the Wsock32.dll file in the following location: - The Precopy1.cab cabinet file on the Windows 98 CD-ROM. For information about how to use the Extract tool, please see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files 7. Restart the computer. Additional query words: 1.00 dream works dwi never hood goose msgame cc roa ====================================================================== Keywords : kbenv kberrmsg kbtlc kbimu kbfaq Technology : kbHomeProdSearch _IKkbbogus kbGamesSearch kbArcadeRet kbZNotKeyword kbArcadeSearch kbCloseCombatSearch kbZNotKeyword3 kbCloseCombat kbDIDilbert kbDILostWorldJurassic kbDIGoosebumpAttack kbDIGoosebumpEscape kbDINeverhood kbDISearch kbDIGoosebumpsSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.