DOCUMENT:Q189240 26-MAY-1999 [homegame] TITLE :Baseball 3D: ATI Rage Video Driver Update Available PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kberrmsg kbimu msgame bball3d ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Baseball 3D, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start Baseball 3D, you may receive a message stating that the game runs better if you update your video driver to the version of the driver on the Baseball 3D CD-ROM. If you click Continue, you receive an ATI Windows 98 Driver Conflict dialog box suggesting you update your ATI Rage series video driver. If you click Ignore, the screen flashes black and you are returned to the Windows desktop. If you click More Information when you receive the message stating that the game runs better if you update your video driver to the version of the driver on the Baseball 3D CD-ROM, instructions for installing the updated ATI Rage series video driver are displayed. If you follow the instructions to update the driver, the issue is not resolved. The screen still flashes black, and the game does not start. RESOLUTION ========== To resolve this issue, download a later version of the ATI Rage series video driver from either the Microsoft or the ATI Web site. You can download an updated video driver from following ATI Web address: http://support.atitech.ca Updated versions of the ATI Rage series drivers are also available from the following Microsoft Web site: http://www.microsoft.com/games/sports/baseball MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: 1.00 bball3d displays caution warning close quit ====================================================================== Keywords : kb3rdparty kbdisplay kberrmsg kbimu msgame bball3d Technology : kbHomeProdSearch kbGamesSearch kbBaseballSearch kbBaseBall3D Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.