DOCUMENT:Q195061 10-AUG-2000 [homegame] TITLE :Pinball Arcade: Cannot Start a Game on Any Table PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbenv kbimu msgamekbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Pinball Arcade, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to play Pinball Arcade, you may be unable to start a game on any pinball table. CAUSE ===== This behavior can occur if all of the following conditions are true: - Your color palette is set to 256 colors. - Your screen resolution is set to 1024 x 768 pixels. - A Matrox Millennium II display adapter is installed in your computer. - You are using an outdated video driver for the Matrox Millennium II display adapter. RESOLUTION ========== To resolve this issue, download and install the latest video driver for the Matrox Millennium II video adapter from the following Matrox Web site: http://www.matrox.com MORE INFORMATION ================ The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 1.00 msgame pin ball card pa launch begin ====================================================================== Keywords : kb3rdparty kbdisplay kbenv kbimu msgame kbfaq Technology : kbGamesSearch kbPinballArc kbArcadeSearch Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.