DOCUMENT:Q214549  12-APR-2001  [homegame]
TITLE   :CC III: Screen Turns Black and Computer Hangs When Playing Game
PRODUCT :Microsoft Home Games
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kb3rdparty kbdisplay kbenv cc msgamekbfaq

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The information in this article applies to:

 - Microsoft Close Combat III: The Russian Front 
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SYMPTOMS
========

When you play Close Combat III: The Russian Front, the screen may suddenly turn
black and the computer may stop responding (hang).

CAUSE
=====

This issue can occur if you have a Creative Labs Graphics Blaster Exxtreme video
adapter installed in your computer and the game resolution is set to 1600 x
1200.

RESOLUTION
==========

To resolve this issue, install the latest video driver available for your video
adapter. You can obtain the latest video driver for the Graphics Blaster
Exxtreme video adapter from the following Creative Labs Web site:

http://www.soundblaster.com

You can also work around this issue by lowering the game's screen resolution. To
do this, follow these steps:

1. Start Close Combat III: The Russian Front.

2. On the startup screen, click Options.

3. Click the General tab.

4. Click a lower resolution in the Screen Resolution box under Performance
   Options, and then click OK.

STATUS
======

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: kbimu homegame msgame blank crash freeze

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Keywords          : kb3rdparty kbdisplay kbenv cc msgame kbfaq
Technology        : kbHomeProdSearch kbGamesSearch kbCloseCombatSearch kbCloseCombat3
Version           : WINDOWS:1.0
Issue type        : kbprb

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Copyright Microsoft Corporation 2001.