DOCUMENT:Q214585  12-APR-2001  [homegame]
TITLE   :Close Combat III: Computer Hangs When You Quit Game
PRODUCT :Microsoft Home Games
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kb3rdparty kbdisplay kbimu msgamekbfaq

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Close Combat III: The Russian Front 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you quit Microsoft Close Combat III: The Russian Front, your computer may
stop responding (hang), and your display may become distorted.

CAUSE
=====

This behavior can occur if all of the following conditions are true:

 - The game resolution you are using in Close Combat III: The Russian Front does
   not match the screen resolution setting of your computer.

 - A Hercules Stingray 128/3D Series video adapter is installed in your
   computer.

 - You are using version 1.17.2059 or earlier of the video driver for Hercules
   Stingray 128/3D Series video adapters.

RESOLUTION
==========

To resolve this issue, download and install the latest video driver for Hercules
Stingray 128/3D Series video adapters from the following Hercules Web site:

   http://www.hercules.com

If the issue continues to occur, download and install the Single Board reference
driver for Voodoo Rush-based video adapters from the following 3DFx Web site:

   http://www.3dfx.com

MORE INFORMATION
================

To work around this issue, use a game resolution in Close Combat III that
matches the screen resolution setting of your computer.

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.00 msgame closecombat russianfront crash cc3 cciii card

======================================================================
Keywords          : kb3rdparty kbdisplay kbimu msgame kbfaq
Technology        : kbHomeProdSearch kbGamesSearch kbCloseCombatSearch kbCloseCombat3
Version           : WINDOWS:1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.