DOCUMENT:Q234801 13-JUN-2001 [homegame] TITLE :DirectX 6.1 Err Msg: Could Not Get Extra DirectMusic Info... PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:95 OPER/SYS: KEYWORDS:kbenv kberrmsg kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - the operating system: Microsoft Windows 95 - the operating system: Microsoft Windows 98 ------------------------------------------------------------------------------- SYMPTOMS ======== When you test DirectX using the DirectX Diagnostic Tool, you may receive the following error message: Error: Could not get extra DirectMusic Info. Result code = <###> CAUSE ===== This behavior can occur if the Dmusic.dll file is not properly registered on your computer. RESOLUTION ========== To resolve this issue, use the following methods in the order in which they are presented. Register the Dmusic.dll File ---------------------------- To register the Dmusic.dll file: 1. Click Start, and then click Run. 2. In the Open box, type the following line, and then click OK: regsvr32 dmusic.dll 3. When you receive the following confirmation message, click OK: DllRegisterServer in dmusic.dll succeeded. If the issue continues to occur, proceed to the next method. Reinstall DirectX ----------------- 1. Click Start, point to Find, and then click "Files or Folders." 2. In the Named box, type "dmusic.dll" (without the quotation marks). 3. In the Look In box, click My Computer, and then click Find Now. 4. In the list of found files, right-click the Dmusic.dll file, and then click Rename. 5. Type "Dmusic.old" (without the quotation marks), and then press ENTER. 6. Close the Find: Files Named Dmusic.dll window. 7. Download and install DirectX 7.0 from the following Microsoft Web site: http://www.microsoft.com/directx/homeuser/downloads/default.asp MORE INFORMATION ================ For additional information about how to install DirectX, please see the following article in the Microsoft Knowledge Base: Q179113 How to Download and Install DirectX Additional query words: direct-x dx7 7.00 dxdiag win95x win98x ====================================================================== Keywords : kbenv kberrmsg kbimu msgame Technology : kbOSWin98 kbOSWin95 kbOSWinSearch Version : WINDOWS:95 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.