DOCUMENT:Q240291 30-MAY-2002 [homegame] TITLE :Zone Err Msg: Could Not Load the Plug-in... PRODUCT :Microsoft Home Games PROD/VER:: OPER/SYS: KEYWORDS:kbenv kberrmsg kbimu msgame ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Zone.com ------------------------------------------------------------------------------- SYMPTOMS ======== When you load an Zone Web page, you may receive the following error message: Could not load the plug-in 'Zone.com Plugin' for the MIME type 'application/x-MSNZoneHeartbeat'. Make sure enough memory is available and that the plug-in is installed correctly. CAUSE ===== This behavior can occur if the following conditions are true: - You are using a Microsoft Windows 95-based computer. - The Distributed Component Object Model (DCOM) is not installed on the computer. RESOLUTION ========== To resolve this issue, download and install DCOM95 for Windows 95 from the following Microsoft Web site: http://www.microsoft.com/com/dcom/dcom95/dcom1_3.asp Additional query words: msgame igz msngz ====================================================================== Keywords : kbenv kberrmsg kbimu msgame Technology : kbGamesSearch kbMSNSearch kbZone Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.