DOCUMENT:Q240368  30-MAY-2002  [homegame]
TITLE   :Zone Err Msg: Are You Sure You Saw The Spade?
PRODUCT :Microsoft Home Games
PROD/VER::
OPER/SYS:
KEYWORDS:kbenv kberrmsg kbsetup igz kbimu

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The information in this article applies to:

 - Microsoft Zone.com 
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SYMPTOMS
========

When you download the Zone software and the picture of the Spade appears, you
may receive the following error message when you click I see the Spade:

   Are you sure you saw the spade?

   Click OK to see Help on configuring your browser for downloading the setup
   files. Or, Click Cancel to try again.

CAUSE
=====

This behavior can occur if your Web browser's security settings are set too
high.

RESOLUTION
==========

To resolve this issue, follow the appropriate steps for your version of
Microsoft Internet Explorer.

Microsoft Internet Explorer 5.0
-------------------------------

1. On the Tools menu in Internet Explorer, click Internet Options.

2. On the Security tab, click Internet.

3. Click Default Level, and then click OK.

4. Quit and then restart Internet Explorer.

5. Download the Zone software.

If the issue continues to occur:

1. On the Tools menu in Internet Explorer, click Internet Options.

2. On the Security tab, click Internet, and then click Custom Level.

3. Under Download Signed ActiveX Controls, click Enable or Prompt.

4. Click OK, click Yes, and then click OK.

5. Click OK.

6. Quit and then restart Internet Explorer.

7. Download the Zone software.

Internet Explorer 4.0
---------------------

1. On the View menu in Internet Explorer, click Internet Options.

2. Click the Security tab.

3. In the Zone box, click Internet Zone, and then click Reset.

4. Click OK.

5. Quit and then restart Internet Explorer.

6. Download the Zone software.

If the issue continues to occur:

1. On the View menu in Internet Explorer, click Internet Options.

2. Click the Security tab.

3. In the Zone box, click Internet Zone.

4. Click Custom (For Expert Users), and then click Settings.

5. Under Download Signed ActiveX Controls, click Enable or Prompt.

6. Click OK, and then click OK again.
    - Quit and then restart Internet Explorer.

7. Download the Zone software.

Additional query words: msngz setup restrictions igz

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Keywords          : kbenv kberrmsg kbsetup igz kbimu 
Technology        : kbGamesSearch kbMSNSearch kbZone
Version           : :
Issue type        : kbprb

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