DOCUMENT:Q241990  30-MAY-2002  [homegame]
TITLE   :Zone: Getting Started Page Loads When You Click Game Rooms Link
PRODUCT :Microsoft Home Games
PROD/VER::
OPER/SYS:
KEYWORDS:kbenv kbimu msgamekbfaq

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The information in this article applies to:

 - Microsoft Zone.com 
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SYMPTOMS
========

When you click the Game Rooms link on Zone, the Getting Started page may load
instead.

CAUSE
=====

This behavior can occur if any of the following conditions are true:

 - The system date on your computer is not properly set.

 - Your computer is not configured to accept cookies.

 - The security level for your browser is set too high.

RESOLUTION
==========

To resolve this issue, verify that the system date on your computer is properly
set:

1. Click Start, point to Settings, then click Control Panel.

2. Double-click Date/Time.

3. If necessary, change the system date and time to the current date and time.

4. Close Control Panel.

If the issue continues to occur, configure your Web browser to automatically
accept cookies. To do this, follow the appropriate steps for your Web browser.

Internet Explorer 5.0
---------------------

1. On the Tools menu, click Internet Options.

2. Click the Security tab.

3. Click Internet, and then click Default Level.

4. Click OK.

If the issue continues to occur, follow these steps:

1. On the Tools menu in Internet Explorer, click Internet Options.

2. Click the Security tab.

3. Click Internet, and then click Custom Level.

4. Under Allow Per-Session Cookies (Not Stored), click Enable.

5. Under "Allow cookies that are stored on your computer," click Enable.

6. Click OK, and then click Yes.

7. Click OK.

Internet Explorer 4.x
---------------------

1. On the View menu in Internet Explorer, click Internet Options.

2. Click the Advanced tab.

3. Scroll down to the Security section.

4. Under Cookies, click Always Accept Cookies.

5. Click OK.

Netscape Navigator 6.0 or Later
-------------------------------

1. On the Edit menu, click Preferences.

2. In the Category window, double-click Privacy and Security.

3. Click Cookies.

4. Click Enable all cookies.

5. Click to clear the "Warn me before storing a cookie" check box.

6. Click OK.

Additional query words: msgame igz msngz ie4 ie5

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Keywords          : kbenv kbimu msgame kbfaq
Technology        : kbGamesSearch kbMSNSearch kbZone
Version           : :
Issue type        : kbprb
Solution Type     : kbpending

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